Residential Growth Lead — Build & Expand Communities

Optimum; Plano (TX); On-site; USD 85,000 - 125,000; Full time

Job summary

Optimum is seeking a Residential Growth Manager to drive sustainable growth in assigned residential communities. You will coordinate across sales, marketing, operations, and events to align strategies with market opportunities and community needs.

You will partner with diverse teams to develop targeted growth plans, drive activation, and lead community launches, while building relationships with HOAs, property managers, and developers. Join us to shape a connected community experience.

Qualifications

• 3+ years of account management, business development, or outside sales experience. Telecom, cable, homebuilding, or real estate experience preferred.
• Experience building relationships with HOAs, property managers, builders, or developers.
• Ability to manage multiple accounts and relationships at different stages.
• Strong collaboration skills across sales, marketing, and operations.
• Excellent written, verbal, and relationship-building skills.
• Ability to develop and execute account plans independently.
• Valid driver’s license, reliable transportation, and ability to travel within assigned territory.
• Bachelor’s degree in Business, Marketing, or a related field preferred.

Responsibilities

• Drive subscriber growth and penetration across assigned communities by reviewing performance trends, move-in activity, and key metrics.
• Track competitor activity, offers, fiber expansion, and new providers to identify growth opportunities.
• Maintain awareness of service availability, community activity, and local conditions that may impact sales.
• Provide leadership with updates on performance, forecasts, competitors, and growth initiatives.
• Partner with Business Development to transition newly serviceable communities from construction readiness to sales execution.
• Use market, demographic, and competitive insights to develop targeted community growth strategies.
• Recommend offers, messaging, tools, and tactics to support successful community launches.
• Build relationships with HOAs, property managers, and sales/leasing teams to support growth and customer experience.
• Coordinate with Direct Sales, New Build Sales, Field Services, Marketing, Events, eCommerce, and Outbound teams to increase penetration.
• Partner with Marketing and Events on community messaging, collateral, events, grand openings, and resident engagement.
• Increase Optimum visibility through community websites, resident pages, bulletin boards, move-in materials, and other branding opportunities.
• Drive community referral program awareness, participation, leads, and conversions.

Skills

Account management

Business development

Outside sales

Relationship management

Collaboration

Communication

Travel

Education

Bachelor’s degree in Business, Marketing, or related field

Job description

Optimum is seeking a Residential Growth Manager to drive sustainable growth in assigned residential communities. You will coordinate across sales, marketing, operations, and events to align strategies with market opportunities and community needs.

You will partner with diverse teams to develop targeted growth plans, drive activation, and lead community launches, while building relationships with HOAs, property managers, and developers. Join us to shape a connected community experience.