Residential Generator Service Technician

Heartland Home Services; Grandville (MI); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

Life insurance

401(k) match

Paid holidays

Paid vacation

Continuing education

Tool allowance

Uniforms provided

Service truck

Job summary

Heartland Home Service seeks an experienced Residential Generator Service Technician to troubleshoot, repair, and maintain standby generators. The role includes scheduled maintenance and emergency service, with a focus on safety, independence, and collaboration with other technicians.

The ideal candidate will diagnose complex electrical and engine systems, read wiring diagrams, and use service management tools. Experience with Generac/Kohler is preferred; a valid driver's license is required.

Qualifications

• Experience servicing standby power generators.
• Strong knowledge of electrical systems, controls, circuitry, and diesel or gaseous engines.
• Ability to read and interpret wiring diagrams, schematics, and technical manuals.
• Strong troubleshooting and diagnostic skills.
• Proficient with MS Office and service management software.
• Valid driver’s license with acceptable driving record.
• Ability to work independently and manage service calls.
• Ability to lift equipment and work indoors/outdoors.

Responsibilities

• Service, repair, modify, diagnose, and rebuild standby generators.
• Perform preventative maintenance, inspections, and emergency repair services.
• Troubleshoot electrical, fuel, cooling, charging, and control systems.
• Diagnose generator and transfer switch failures and determine appropriate corrective actions.
• Perform failure analysis and field repairs for customers.
• Service a variety of generator brands, including Generac and Kohler.
• Operate, drive, and maintain company service vehicles, tools, and parts inventory.
• Complete service reports, maintenance documentation, and customer recommendations accurately and in a timely manner.
• Maintain compliance with company safety policies and industry best practices.
• Stay current on product updates, technical bulletins, manufacturer specifications, and industry best practices.
• Communicate professionally with customers regarding equipment condition, repair options, and maintenance recommendations.
• Collaborate with HVAC, plumbing, and electrical departments as needed to support customer projects.
• Assist with the installation and commissioning of new standby generators.

Skills

Electrical systems

Controls

Circuits

Diesel engines

Wiring diagrams

Technical manuals

Troubleshooting

MS Office

Service software

Driver's license

Education

EGSA Certification

Tools

Generac certification

Kohler certification

Job description

Job Description

Vredevoogd is a leading heating, cooling, plumbing, electrical, and generator service provider committed to delivering exceptional service to homeowners. We are seeking an experienced Residential Generator Service Technician to join our growing team. The Residential Generator Service Technician is responsible for accurately troubleshooting, diagnosing, repairing, and performing preventative maintenance on standby generators. This position performs both scheduled maintenance and emergency service calls while providing customers with professional repair recommendations and exceptional service. The ideal candidate is safety-focused, mechanically inclined, and capable of working independently while collaborating with other service technicians to ensure all work is completed efficiently and to the highest standards.

Expected Total Compensation: $55,000–$80,000 annually, depending on experience. Total compensation includes a base hourly rate plus eligible incentives and bonuses. Compensation is based on experience, certifications, and technical skill level.

Benefits & Perks

• Health, dental, and vision insurance
• Short-term and long-term disability insurance
• AD&D and life insurance options
• 401(k) with company match
• Paid holidays
• Paid vacation time
• Ongoing continuing education and training opportunities
• Company-provided tool allowance
• Company-provided and professionally laundered uniforms
• Company-provided service truck and fuel card

Job Responsibilities

• Service, repair, modify, diagnose, and rebuild standby generators.
• Perform preventative maintenance, inspections, and emergency repair services.
• Troubleshoot electrical, fuel, cooling, charging, and control systems.
• Diagnose generator and transfer switch failures and determine appropriate corrective actions.
• Perform failure analysis and field repairs for customers.
• Service a variety of generator brands, including Generac and Kohler.
• Operate, drive, and maintain company service vehicles, tools, and parts inventory.
• Complete service reports, maintenance documentation, and customer recommendations accurately and in a timely manner.
• Maintain compliance with company safety policies and industry best practices.
• Stay current on product updates, technical bulletins, manufacturer specifications, and industry best practices.
• Communicate professionally with customers regarding equipment condition, repair options, and maintenance recommendations.
• Collaborate with HVAC, plumbing, and electrical departments as needed to support customer projects.
• Assist with the installation and commissioning of new standby generators.

Qualifications & Experience

• Experience servicing standby power generators preferred.
• Strong working knowledge of electrical systems, controls, circuitry, and diesel or gaseous engines.
• Ability to read and interpret wiring diagrams, schematics, and technical manuals.
• Strong troubleshooting and diagnostic skills.
• Proficient computer skills, including Microsoft Office and service management software.
• Valid driver's license with an acceptable driving record.
• Ability to work independently and manage service calls efficiently.
• Ability to lift equipment and work in various indoor and outdoor environments.

Preferred Qualifications

• EGSA Certification.
• Manufacturer certifications, including Generac, Kohler, or similar.
• HVAC or mechanical service background.
• Experience with automatic transfer switches and paralleling systems.

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Dennis Vredevoogd founded Vredevoogd Heating & Cooling in 1964. The company began serving customers in Michigan, specializing in heating, cooling, and ventilation. Now, over 50 years later, Vredevoogd has continued to grow. The company continues to support the residential HVAC & Plumbing needs of its client base.

We are here when you need us most. Our commitment is to continue distinguishing ourselves as the leading heating, cooling and plumbing contractor and the best choice for your home. We install quality systems and back them up with guarantees to protect your investment. We do our work with minimal interruption, taking special care to protect your property during the job and leaving you with comfort when our work is finished.