Residential Generator Service Technician

Vredevoogd-Heating,-Cooling,-Plumbing,-; Grandville (MI); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

AD&D insurance

Life insurance

401(k) with company match

Paid holidays

Paid vacation

Continuing education

Tool allowance

Uniforms provided

Service truck and fuel card

Job summary

Vredevoogd Heating, Cooling, Plumbing is seeking a Residential Generator Service Technician in Grandville, MI. You will troubleshoot, diagnose, repair, and perform preventive maintenance on standby generators, including transfer switches, while partnering with HVAC, plumbing, and electrical teams as needed.

The role requires safety awareness, independent work habits, and strong communication with customers.

Qualifications

• Strong knowledge of electrical systems, controls, circuitry.
• Ability to read wiring diagrams, schematics, and manuals.
• Experience with standby generators and transfer switches preferred.

Responsibilities

• Service, repair, modify, diagnose, and rebuild standby generators.
• Perform preventative maintenance and emergency repairs.
• Troubleshoot electrical, fuel, cooling, and control systems.

Skills

Electrical systems

Diagnostics

Troubleshooting

Reading wiring diagrams

Customer communication

Education

EGSA Certification

Generac/Kohler certifications

Tools

Service management software

Microsoft Office

Job description

Job Description:Vredevoogd is a leading heating, cooling, plumbing, electrical, and generator service provider committed to delivering exceptional service to homeowners. We are seeking an experienced Residential Generator Service Technician to join our growing team.The Residential Generator Service Technician is responsible for accurately troubleshooting, diagnosing, repairing, and performing preventative maintenance on standby generators. This position performs both scheduled maintenance and emergency service calls while providing customers with professional repair recommendations and exceptional service. The ideal candidate is safety-focused, mechanically inclined, and capable of working independently while collaborating with other service technicians to ensure all work is completed efficiently and to the highest standards.Expected Total Compensation: $55,000–$80,000 annually, depending on experience. Total compensation includes a base hourly rate plus eligible incentives and bonuses. Compensation is based on experience, certifications, and technical skill level.Benefits & PerksHealth, dental, and vision insuranceShort-term and long-term disability insuranceAD&D and life insurance options401(k) with company matchPaid holidaysPaid vacation timeOngoing continuing education and training opportunitiesCompany-provided tool allowanceCompany-provided and professionally laundered uniformsCompany-provided service truck and fuel cardJob ResponsibilitiesService, repair, modify, diagnose, and rebuild standby generators.Perform preventative maintenance, inspections, and emergency repair services.Troubleshoot electrical, fuel, cooling, charging, and control systems.Diagnose generator and transfer switch failures and determine appropriate corrective actions.Perform failure analysis and field repairs for customers.Service a variety of generator brands, including Generac and Kohler.Operate, drive, and maintain company service vehicles, tools, and parts inventory.Complete service reports, maintenance documentation, and customer recommendations accurately and in a timely manner.Maintain compliance with company safety policies and industry best practices.Stay current on product updates, technical bulletins, manufacturer specifications, and industry best practices.Communicate professionally with customers regarding equipment condition, repair options, and maintenance recommendations.Collaborate with HVAC, plumbing, and electrical departments as needed to support customer projects.Assist with the installation and commissioning of new standby generators.Qualifications & ExperienceExperience servicing standby power generators preferred.Strong working knowledge of electrical systems, controls, circuitry, and diesel or gaseous engines.Ability to read and interpret wiring diagrams, schematics, and technical manuals.Strong troubleshooting and diagnostic skills.Proficient computer skills, including Microsoft Office and service management software.Valid driver's license with an acceptable driving record.Ability to work independently and manage service calls efficiently.Ability to lift equipment and work in various indoor and outdoor environments.Preferred QualificationsEGSA Certification.Manufacturer certifications, including Generac, Kohler, or similar.HVAC or mechanical service background.Experience with automatic transfer switches and paralleling systems.Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Work Location: In person