Residential Garage Door Technician & Sales Advisor

Garagedoorseattle; Salem (OR); On-site; USD 80,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Precision Door Service in Salem, OR is seeking a Garage Door Technician who combines consultative sales, customer service, and technical know-how to deliver exceptional experiences for homeowners. This role focuses on identifying customer needs, presenting repair and replacement options, and closing sales while ensuring satisfaction.

You will generate and close sales opportunities, provide accurate estimates, educate customers on products and warranties, and maintain a well-organized service

Qualifications

• Proven experience in sales or customer service, preferably in home services or garage doors.
• Strong communication and relationship-building skills.
• Ability to close sales with a customer-first approach.

Responsibilities

• Deliver an exceptional customer experience during every service appointment.
• Build rapport with customers and effectively communicate repair needs, recommendations, and available solutions.
• Present multiple repair and replacement options and confidently recommend products and services that best meet customer needs.
• Generate and close sales opportunities through consultative selling techniques.
• Provide accurate estimates for repair and replacement projects.
• Educate customers on garage door systems, products, warranties, and preventative maintenance options.
• Ensure all scheduled installation, repair, and service work for garage doors, garage door openers, and related components is completed to the customer's satisfaction, proactively resolving any concerns or issues.
• Review work orders and invoices for accuracy and completeness before departing the job site.
• Collect payment for services rendered at the time of job completion.
• Maintain a high level of product knowledge regarding garage doors, openers, accessories, and related services.
• Promote Precision Door Service products, services, and customer-first values at every opportunity.
• Maintain a clean, organized, and well-stocked service vehicle, ensuring inventory is properly managed and prepared for daily operations.
• Perform additional duties and support branch operations as assigned by the Branch Manager.

Skills

Sales experience

Customer service

Consultative selling

Communication skills

Driver's license

Job description

Precision Door Service in Salem, OR is seeking a Garage Door Technician who combines consultative sales, customer service, and technical know-how to deliver exceptional experiences for homeowners. This role focuses on identifying customer needs, presenting repair and replacement options, and closing sales while ensuring satisfaction.

You will generate and close sales opportunities, provide accurate estimates, educate customers on products and warranties, and maintain a well-organized service