Residential Garage Door Service Technician

Overhead Door Corporation; Raleigh (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Overhead Door Corporation in Raleigh, NC is seeking a technician to diagnose, repair, and maintain residential garage doors and opener systems. You will be the face of our company during service visits, ensuring safe, efficient, and high-quality repairs that exceed customer expectations.

The role requires 1-2 years in garage door service or related trades, a high school diploma or GED, strong troubleshooting and communication skills, and the ability to work independently.

Qualifications

• Minimum 1-2 years of experience in Garage Door Service or related mechanical trades.
• High School Diploma or GED is required.
• Strong troubleshooting and problem-solving abilities.
• Excellent interpersonal and communication skills.
• Valid driver’s license.

Responsibilities

• Diagnose and troubleshoot issues with garage doors, openers, springs, cables, rollers, sensors, remotes, and control systems.
• Perform skilled repairs and routine maintenance on residential garage doors, openers, and associated hardware to ensure safe and reliable operation.
• Communicate clearly and professionally with homeowners to explain repair needs, product options, and service processes.
• Provide consultative product recommendations when appropriate and maintain detailed records of service activities.
• Operate hand and power tools safely while keeping a clean and organized work area.
• Maintain inventory of commonly used parts in the company vehicle to support daily operations.
• Respond to emergency or on-call service requests on a rotating schedule (if applicable), and ensure work complies with standards.

Skills

Strong troubleshooting

Problem-solving

Interpersonal communication

Independent work

Garage door system knowledge

Valid driver’s license

Education

High School Diploma or GED

Job description

Overhead Door Corporation in Raleigh, NC is seeking a technician to diagnose, repair, and maintain residential garage doors and opener systems. You will be the face of our company during service visits, ensuring safe, efficient, and high-quality repairs that exceed customer expectations.

The role requires 1-2 years in garage door service or related trades, a high school diploma or GED, strong troubleshooting and communication skills, and the ability to work independently.