Customer-Facing Garage Door Technician I

Overhead Door Corporation; Charlotte (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

Overhead Door Corporation is seeking a skilled Garage Door Technician to diagnose, repair, and maintain residential garage doors and opener systems. You will be the face of our company during service visits, ensuring safe, efficient, and high-quality repairs that exceed customer expectations.

The role requires 1–2 years of experience in garage door service, a high school diploma or GED, and a valid driver’s license.

Qualifications

• Minimum of a High School Diploma or GED is required.
• 1–2 years of Garage Door Service experience is required.
• Valid driver’s license is required.

Responsibilities

• Diagnosis and troubleshooting of garage doors, openers, springs, cables, rollers, sensors and remotes.
• Perform repairs and routine maintenance on residential garage doors and openers.
• Explain repair needs and options to homeowners, and provide product recommendations when appropriate.
• Maintain detailed records of service activities, parts used and labor performed.
• Operate hand and power tools safely and maintain a clean work area.
• Keep an organized inventory of commonly used parts in the company vehicle.
• Respond to on-call or emergency service requests as needed.
• Ensure work complies with safety standards, manufacturer specs, and local codes.

Skills

Troubleshooting

Problem solving

Communication

Independence

Garage door systems

Driver's license

Education

High School Diploma or GED

Job description

Overhead Door Corporation is seeking a skilled Garage Door Technician to diagnose, repair, and maintain residential garage doors and opener systems. You will be the face of our company during service visits, ensuring safe, efficient, and high-quality repairs that exceed customer expectations.

The role requires 1–2 years of experience in garage door service, a high school diploma or GED, and a valid driver’s license.