Garage Door Technician: Install, Repair & Maintain Systems

Custom Door & Gate; Raleigh (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Disability insurance

Company life insurance

401(k) with match

Longevity stock program

IBP Foundation

Employee financial assistance

Paid vacation

Growth opportunities

Job summary

Custom Door & Gate in Raleigh, NC is seeking a Garage Door Technician to install, repair, and maintain residential and commercial doors and related systems, including springs, cables, rollers, tracks, openers, and safety sensors. You will inspect existing doors and recommend repairs or replacements to ensure reliable operation.

The role emphasizes safety, customer service, accurate record-keeping, and teamwork.

Qualifications

• High school diploma or equivalent.
• Maximum of 2 years of experience as a Garage Door Technician or in a related field.
• Strong knowledge of various garage door models, components, and systems.
• Proficiency in troubleshooting and repairing garage door systems.
• Ability to effectively use hand and power tools specific to the garage door industry.
• Excellent customer service skills and ability to communicate technical information to non-technical customers.
• Strong problem-solving and decision-making abilities.
• Valid driver's license with a clean driving record.
• Physical ability to lift heavy objects and work in various weather conditions.

Responsibilities

• Install, repair, and maintain a variety of residential and commercial garage doors and related components, including springs, cables, rollers, tracks, openers, and safety sensors.
• Conduct inspections to assess existing garage door conditions and recommend appropriate repair or replacement options.
• Troubleshoot and diagnose issues with garage door systems and provide effective solutions.
• Perform routine maintenance tasks, such as lubrication, adjustments, and alignment, to ensure optimal performance and longevity of garage doors.
• Provide excellent customer service, addressing customer inquiries, concerns, and requests professionally and on time.
• Collaborate with team members to ensure efficient and smooth workflow, especially during busy periods or complex projects.
• Adhere to safety guidelines and protocols to ensure a safe working environment for yourself and others.
• Keep accurate records of work performed, materials used, and customer interactions.

Skills

Customer service

Problem solving

Communication

Teamwork

Troubleshooting

Hand & power tools

Education

High school diploma or equivalent

Tools

Hand tools

Power tools

Garage door equipment

Job description

Custom Door & Gate in Raleigh, NC is seeking a Garage Door Technician to install, repair, and maintain residential and commercial doors and related systems, including springs, cables, rollers, tracks, openers, and safety sensors. You will inspect existing doors and recommend repairs or replacements to ensure reliable operation.

The role emphasizes safety, customer service, accurate record-keeping, and teamwork.