Residential Front Desk Clerk — Evening/Night Support

The University of Chicago; Chicago (IL); On-site; USD 36,000 - 37,000; Part time

Job summary

The University of Chicago is seeking a Desk Clerk for Housing and Residence Life Operations. The role handles building security, access control, mail processing, and customer service in a 24-hour operations context with a 32-hour schedule that includes evenings, overnights and weekends.

Responsibilities include clerical tasks, resident room changes, package handling, and safety procedures. Requires high school diploma, one year of clerical and customer service experience, and proficiency with MS

Qualifications

• High school diploma or GED required.
• One year of general office or clerical experience required.
• One year experience in a customer service role in a college or university preferred.
• Excellent customer service and communication skills.

Responsibilities

• Answer phone calls and check email during shift.
• Provide exceptional customer service to residents, staff, and visitors.
• Greet residents, staff and visitors in person or by phone.
• Assist residents and staff with front desk needs and amenities.

Skills

Customer service

Office procedures

MS Office

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The University of Chicago is seeking a Desk Clerk for Housing and Residence Life Operations. The role handles building security, access control, mail processing, and customer service in a 24-hour operations context with a 32-hour schedule that includes evenings, overnights and weekends.

Responsibilities include clerical tasks, resident room changes, package handling, and safety procedures. Requires high school diploma, one year of clerical and customer service experience, and proficiency with MS