Residential Fiber Sales & Service Specialist

Tec-of-Jackson,-Inc; Jackson (MS); On-site; USD 25,000 - 41,000; Full time

Job summary

TEC is a communications company with a vision to connect customers to the world through fiber broadband services. As a Residential Account Manager in Jackson, MS, you will grow the local residential customer base, upsell services, and manage relationships to drive revenue in a competitive market.

The role emphasizes understanding products, industry trends, and closing skills, while coordinating with Sales and Customer Relations to ensure customer satisfaction and secure service agreements.

Qualifications

• Education/Experience - High school diploma required; 2-year associate degree preferred.
• Minimum 1 year computer experience and MS Office experience preferred.
• Outbound call center/inside sales experience preferred.

Responsibilities

• Grow, service, and retain residential customer base in a fast-paced market

Skills

Customer relationships

Sales

Communication

Negotiation

Microsoft Office

Education

High school diploma

Tools

CRM software

Job description

TEC is a communications company with a vision to connect customers to the world through fiber broadband services. As a Residential Account Manager in Jackson, MS, you will grow the local residential customer base, upsell services, and manage relationships to drive revenue in a competitive market.

The role emphasizes understanding products, industry trends, and closing skills, while coordinating with Sales and Customer Relations to ensure customer satisfaction and secure service agreements.