Residential Family Support Counselor

Aven, Inc.; Worcester (MA); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Training & development

Free uniforms

Paid time off

Opportunity for advancement

Job summary

Aven, Inc. in Worcester, MA is seeking a Direct Care / Residential Counselor to work with families in a congregate emergency shelter and transitional program, guiding them toward stability and sustainable outcomes.

Reporting to the Chief Operating Officer, this role includes overseeing site operations, enforcing safety policies, and helping families and youth develop daily living skills while maintaining a family-centered approach.

Responsibilities

• Under the direction of the Chief Operating Officer aid families with keeping compliance with program expectations
• Oversee security and safety by making routine interior and exterior checks during shift
• Assists families with day-to-day life skills assistance, as needed
• Documents all critical incidents and safety issues using the program communication system
• Ensure family daily chores are complete each night
• Complete daily housekeeping duties, including room checks each night
• Assist colleagues and volunteers with coordination of events and workshop
• Coordinate orientation of new family members as they enter the program
• Provide emergency crisis management to families and young adults who have recently transitioned out of the foster care system

Job description

Aven, Inc. in Worcester, MA is seeking a Direct Care / Residential Counselor to work with families in a congregate emergency shelter and transitional program, guiding them toward stability and sustainable outcomes.

Reporting to the Chief Operating Officer, this role includes overseeing site operations, enforcing safety policies, and helping families and youth develop daily living skills while maintaining a family-centered approach.