Residential Door Attendant

fourseasons; Surfside (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Training & development

Complimentary accommodation

Dry cleaning for uniforms

Employee meals

Complimentary parking

Job summary

Four Seasons Hotel at The Surf Club in Surfside, FL is seeking a Door Attendant to warmly assist residents and guests, opening doors, delivering groceries, and guiding guests with city information.

You will greet arrivals, help with parcels, provide directions, and maintain the highest level of hospitality and professionalism, with a focus on personalized service and attention to detail in a luxury setting.

Qualifications

• College Education (as per listing)

Responsibilities

• Greets and assists residents and guests when they arrive.
• Assists with delivering packages to residences.
• Opens Residence doors for all residents and guests and gives verbal welcome by name.
• Provides residents and guests with directions, recommendations, and information about the city and its attractions.
• Resolves customer complaints, assists customers in all inquiries in connection with Residence and hotel services.

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.

About the role:

The Door Attendant will Assist the residents with unloading groceries, parcels, and luggage. Assists by opening front door, and assures to assist all residents when needed.

What you will do:

• Greets and assists residents and guests when they arrive.

• Assist with delivering packages to residences.

• Opens Residence doors for all residents and guests and gives verbal welcome by name, assisting with groceries.

• Provides residents and guests with directions, recommendations, and information about the city and its attractions. Handles all resident and guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.

• Resolves customer complaints, assists customers in all inquiries in connection with Residence and hotel services.

What you bring:

• College Education

• 1 to 2 years as a Bell Attendant or Door Attendant for the Four Seasons or in the luxury hospitality industry preferred

What we offer:

• Excellent Training and Development opportunities

• Complimentary Accommodation at other Four Seasons Hotels and Resort

• Complimentary Dry Cleaning for Employee Uniforms

• Complimentary Employee Meals

• Complimentary parking

Schedule & Hours:

• Full Time (mornings, days, evenings, weekends and holidays.)

US work authorization is required.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Four Seasons is an Equal Opportunity, Affimative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf