Residential Dining Lead - Dining Ops & Training

College of Saint Benedict and Saint John’s University; Saint Joseph (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid holidays

Vacation and sick leave

Life insurance

Long-term disability insurance

Tuition remission

Retirement plan contributions

Employee assistance program

Job summary

The College of Saint Benedict and Saint John’s University invites applications for a full-time (0.95 FTE), benefit-eligible Residential Dining Lead in Saint John’s, Minnesota. This role provides leadership and operational support across residential dining, catering, monastery and retirement center dining operations.

The Residential Dining Lead will maintain safe, clean dining areas, deliver exceptional customer service, supervise student staff, train others, and contribute to menu planning and

Qualifications

• High school diploma or equivalent.
• ServSafe Food Safety Certification or the ability to obtain within 12 months of hire.
• Food service and/or production experience preferred.
• Familiarity with and ability to follow standardized recipes preferred.
• Demonstrated leadership and problem solving skills.
• Strong customer service skills and effective staff supervision practices.
• Ability to remain, positive, professional, and customer-focused in a fast-paced environment while maintaining a high level of competence in assigned responsibilities. Ability to manage and prioritize tasks.
• Ability and willingness to work a rotating schedule, including evenings and every other weekend.

Responsibilities

• Maintain clean, organized, safe, and welcoming dining, service, and food station areas, ensuring spaces are well-stocked and operated in accordance with sanitation standards.
• Provide exceptional customer service by maintaining knowledge of menu offerings, answering questions, addressing concerns, and ensuring food is presented and served in an appealing and professional manner.
• Organize and provide daily food and beverage service while serving as the primary day-to-day contact for monastery customers. Assist with service and operational support across Culinary Services operations as needed. Assist with the preparation, assembly, production, and service of quality menu items across Culinary Services operations, including catering and special events.
• Operate cash registers, process credit card transactions, and accurately handle cash payments.
• Safely operate equipment and perform assigned duties in accordance with all safety, sanitation, and departmental procedures.
• Communicate effectively with coworkers and customers to support efficient operations and a positive dining experience.
• Adhere to all guidelines, procedures, and specification sheets applicable to the Monastery and Retirement Center dining operations.
• Maintain a professional appearance, clean uniform, and sanitary work practices.
• Provide input and feedback regarding menu development, operational improvements, cost-saving opportunities, and service enhancements.

Skills

Leadership

Customer service

Staff supervision

Problem solving

Communication

Education

High school diploma or equivalent

ServSafe® Food Safety Certification (or ability to obtain within 12 months)

Job description

The College of Saint Benedict and Saint John’s University invites applications for a full-time (0.95 FTE), benefit-eligible Residential Dining Lead in Saint John’s, Minnesota. This role provides leadership and operational support across residential dining, catering, monastery and retirement center dining operations.

The Residential Dining Lead will maintain safe, clean dining areas, deliver exceptional customer service, supervise student staff, train others, and contribute to menu planning and