Residential Counselor – Morrissey

Pine Street Inn; Boston (MA); On-site; USD 29,000 - 34,000; Full time

Job summary

Pine Street Inn in Boston, MA is seeking a Residential Counselor for an evening shift (10:30pm–7:00am), Tuesday through Saturday. The role focuses on maintaining a safe, supportive environment for tenants, performing regular rounds, and ensuring adherence to occupancy agreements and house rules.

You will be an on-site presence, conduct wellness checks, and provide crisis intervention as needed. Strong written observations and communication skills are essential for documenting events and

Qualifications

• High School Diploma or equivalent.
• Computer literacy; proficient with Word, Outlook, and Excel.
• Ability to work with a diverse population.
• Excellent communication and writing skills.
• Experience with mental illness and substance use disorders preferred.
• Bilingual preferred.

Responsibilities

• Provide evening presence and regular rounds in the building.
• Be available to tenants and conduct wellness checks.
• Uphold tenants' rights and enforce house rules.
• Manage occupancy agreements and set limits when needed.
• Provide crisis intervention as necessary.
• Note maintenance issues and coordinate repairs.
• Attend training and meetings as required.

Skills

Communication

Interpersonal Skills

Observational Skills

Writing Skills

Documentation

Crisis Intervention

Microsoft Word

Outlook

Excel

Education

High School Diploma or equivalent

College degree

Tools

Microsoft Word

Outlook

Excel

Job description

Description

SCHEDULE: Tuesday – Saturday – 10:30pm – 7am

Pays $21.40 - $23.97 per hour DOE (Salary ranges provided are based on relevant experience and skill set)

Plus $2.00 (shift differential pay) for every hour worked between 11:00pm – 7:00am

LOCATION: 900 Morrissey Boulevard

SUMMARY OF THE POSITION:

The Residential Counselor will provide an evening presence, doing regular rounds throughout the building, being available to tenants as necessary, assisting with regular daily tenant wellness checks, observing and upholding the rights of tenants, overseeing occupancy agreement and house rule compliance, setting limits when appropriate, and providing crisis intervention as necessary. Counselors will contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems where possible, and forwarding concerns to appropriate staff for later resolution when necessary.

Occasional daytime availability will be required for training, meetings and other obligations. This person will be an important member of a team, which has as its goal assisting our tenants achieve the very highest possible quality of life.

Requirements

QUALIFICATIONS:

EDUCATION/TRAINING:

REQUIRED:

• High School Diploma or equivalent
• Computer literacy, proficient with Microsoft Word, Outlook, Excel

PREFERRED:

• College degree

KNOWLEDGE/EXPERIENCE:

REQUIRED:

• Ability to work well with a diverse population.
• Excellent communication, interpersonal, and observational skills.
• Strong writing skills, ability to document observations
• Experience working with people with active and untreated mental illness including substance use disorders

PREFERRED:

• Prior experience in residential management, direct service with people with behavioral health challenges
• Experience working with people who have been homeless
• Familiarity with Harm Reduction approach and working with people with Behavioral Health challenges.
• Experience using crisis intervention.
• Knowledge of substance use disorder issues and of mental illness
• Bilingual