Residential Coordinator

Caregiver; Williamsburg Township (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Caregiver is seeking a Residential Coordinator to oversee day-to-day operations of homes and lead DSP teams with a focus on person-centered care in a compliant, safe environment.

You will supervise staff, coordinate routines, schedules, and transportation, and ensure accurate documentation and timely health updates to the clinical team. On-call support and ongoing training are expected.

Qualifications

• High School diploma or GED required; additional education preferred.
• Valid state driver's license.
• IDD experience preferred (recommended: 1—2+ years).
• Strong organization, follow-through, and documentation skills; ability to operate basic office and computer equipment.
• Ability to lift up to 50 pounds and perform physically demanding work.

Responsibilities

• Direct supervision and leadership of DSP I and II staff, including staffing coverage, coaching, and policy adherence.
• Support day-to-day operations of assigned home(s), including routines, inventory, menu planning, and transportation coordination.
• Oversee daily activities to ensure high-quality care and communicate medical or medication changes to the clinical team and AD.
• Provide direct care coverage as needed to maintain continuity of supports during staffing gaps.
• Submit and track maintenance requests; complete weekly home visit guides and follow up on items identified.
• Support onboarding and training; ensure competency checklists are completed and returned.
• Validate documentation (daily notes, MARs, data sheets, vehicle logs, timesheets) for accuracy and timeliness.
• Manage clients’ use of personal funds and maintain compliant documentation.
• Conduct routine life safety drills and ensure adherence to standards.
• Serve as first-line contact for urgent home-level issues and respond during on-call periods.
• Support quality improvement efforts and ensure standards of care are met.
• Perform other duties as assigned

Education

High School diploma or GED

Tools

MS Office

Job description

Description

The Residential Coordinator supports the day-to-day operations of assigned homes. This role provides hands-on leadership to DSP teams, helps ensure homes are staffed and stable, validates required documentation, supports training and onboarding, and coordinates household operations (inventory, transportation coordination, maintenance requests) to maintain a safe, compliant, and person-centered environment.

Essential Duties and Responsibilities

• Direct supervision and leadership of DSP I and DSP II staff, including day-to-day oversight of staffing coverage, coaching and performance feedback, reinforcement of person-centered practices, and accountability for policy adherence, documentation accuracy, and quality service delivery within assigned residential settings.
• Support day-to-day operations of assigned home(s), including routines, household inventory, menu planning, and transportation coordination.
• Ensure high-quality care for individuals served by overseeing daily support activities, scheduling medical and personal appointments, and promptly communicating any health or medication changes to the clinical team and AD.
• Provide direct care coverage as needed and ensure continuity of supports during staffing gaps.
• Submit and track maintenance requests; complete weekly home visit guides/house audits and follow up on the completion/ resolution of items identified.
• Support onboarding/on-the-job training; ensure training checklists and competency steps are completed and returned per process.
• Validate required documentation (daily notes/service logs, MARs, data sheets, vehicle logs, timesheets) is accurate and submitted on time.
• Manage clients’ use of personal funds and maintain accurate, compliant supporting documentation in accordance with organizational and regulatory requirements.
• Conduct and document routine home safety drills (e.g., fire drills) and validate life safety standards are followed according to Company policy.
• Serve as a first-line point of contact for urgent home-level issues and respond to unexpected events/emergencies per on-call expectations when assigned.
• Support quality improvement efforts and ensure standards of care are met.
• Perform other duties as assigned

Requirements

• Education / Experience:
• High School diploma or GED required; additional education preferred.
• Valid state driver's license.
• IDD experience preferred (recommended: 1—2+ years).
• Strong organization, follow-through, and documentation skills; ability to operate basic office and computer equipment.
• Ability to lift up to 50 pounds and perform physically demanding work

Physical Requirements

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions.

Duties of this job are performing the following:

Must be able to sit, stand, walk for extended periods of time; Standing, walking; Bending, pushing, pulling, stooping, reaching, kneeling; Grasping and finger/hand manipulation; Ability to lift up to 50 pounds; Ability to operate computer, facsimile, copier, shredder and calculator.

A minimum of 30% of travel as required to complete duties at multiple site locations.