Residential Certification & Occupancy Coordinator

CRM Residential; Washington (District of Columbia); On-site; USD 42,000 - 60,000; Full time

Job summary

CRM Residential in Washington, DC is seeking a Certification Specialist to support resident certification processes, leasing activities, and file maintenance. You will work under the Community Manager, ensure accurate eligibility determinations, maintain occupancy goals, and keep resident files compliant with HUD guidelines.

The role demands strong communication, organization, and multi-tasking abilities, plus proficiency with MS Office.

Qualifications

• High school diploma or equivalent required.
• Experience with certification processes preferred.
• Proficient in MS Office, especially Excel and PowerPoint.

Responsibilities

• Resident selection and orientation.
• Assist with leasing of vacant apartments per policy.
• Maintain waiting list and HUD compliance.
• Process daily office duties and applications for eligibility.
• Handle resident requests and write corrective work orders.
• Observe Fair Housing Laws and complete required reports.

Skills

People skills

MS Office

Excel

PowerPoint

Education

High School diploma or equivalent

Job description

CRM Residential in Washington, DC is seeking a Certification Specialist to support resident certification processes, leasing activities, and file maintenance. You will work under the Community Manager, ensure accurate eligibility determinations, maintain occupancy goals, and keep resident files compliant with HUD guidelines.

The role demands strong communication, organization, and multi-tasking abilities, plus proficiency with MS Office.