Residential Case Manager & Care Coordinator

Casa Esperanza, Inc.; Boston (MA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Holiday Pay

PTO

Long/Short-Term Disability

Health Reimbursement Arrangement

Job summary

Casa Esperanza, Inc. is seeking a dedicated Case Manager to provide comprehensive case management and care coordination for patients and their children in the LyN Residential Treatment Program.

You will coordinate medical, behavioral health, social services, legal and community resources, with a focus on ensuring continuity of care and aligning with Casa Esperanza’s mission and values. Onsite schedule is Monday–Friday, 8am–4pm, reporting to Clinical Supervisor.

Qualifications

• Two years of experience working in social services with a substance abuse population.
• Certified Alcohol and Drug Counselor (CADC) or willingness to obtain within 1 year.
• Bilingual Spanish/English required with cultural knowledge.
• CPR certification is required.

Responsibilities

• Provide ongoing case management and care coordination for patients and their children.
• Develop and monitor patient-centered service plans with the treatment team.
• Coordinate medical, behavioral health, dental, psychiatric, and appointments.
• Collaborate with internal and external providers for timely access to services.
• Manage DCF-related responsibilities and reunification planning.
• Refer patients to housing, employment, childcare, and community resources.
• Assist patients with legal obligations and court-related appointments.
• Facilitate psychoeducational and recovery-focused groups.
• Participate in team meetings and treatment planning.
• Maintain accurate documentation in the electronic health record.
• Provide crisis intervention and patient advocacy.

Skills

Teamwork

Independence

Substance use knowledge

Community resources

Communication

Interpersonal skills

MS Word/Excel

Driver's license

Education

Two years social services with substance abuse population

CADC/CADC required or willingness to obtain within 1 year

Bilingual Spanish/English

CPR Certified

Tools

Microsoft Word

Excel

Job description

Casa Esperanza, Inc. is seeking a dedicated Case Manager to provide comprehensive case management and care coordination for patients and their children in the LyN Residential Treatment Program.

You will coordinate medical, behavioral health, social services, legal and community resources, with a focus on ensuring continuity of care and aligning with Casa Esperanza’s mission and values. Onsite schedule is Monday–Friday, 8am–4pm, reporting to Clinical Supervisor.