Residential Case Manager

Agape of Appleton; Appleton (WI); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Health insurance plans

403(b) retirement plan

3 weeks vacation and PTO in first year

Paid training and continuing education

Job summary

Agape of Appleton, Inc. is seeking a full-time Residential Case Manager to lead our Agape AFH program. The role involves case management, program oversight, staff supervision, and direct care support for individuals. Weekly open interviews are held on Thursdays from 9am to 3pm CT.

The position requires an associate degree (or bachelor’s) in a health-care field, at least 2 years of management experience preferred, and a valid US driver’s license. Visa sponsorship is not offered.

Qualifications

• Associate degree in a health-care related field or Bachelor’s degree in a health-care field.
• At least 2 years of management experience preferred.
• Experience in a group home setting is a plus.
• Must be 21+ years old with a valid driver's license.
• Authorized to work in the United States; visa sponsorship not offered.

Responsibilities

• Provide case management and program management within the Agape AFH program.
• Supervise staff and provide training, coaching and performance feedback.
• Deliver direct care support and crisis response as needed.
• Develop and update Individual Support Plans (ISPs) per contractual agreements.
• Promote community integration and advocate for individual rights.

Skills

Case management

Staff supervision

Crisis intervention

Communication

Education

Associate or Bachelor’s degree in healthcare-related field

Job description

Agape of Appleton, a non-profit human services agency providing residential support services to individuals with differing abilities, is seeking a full-time Residential Case Manager to lead our Agape AFH program. The Residential Case Manager provides case management, program management, staff supervision, and direct care support to individuals. Now hosting weekly open interviews on Thursdays from 9am to 3pm CT.

Key Responsibilities for the Residential Case Manager:

• Provide inter-intra agency case management
• Develop, update and implement Individual Support Plans (ISPs) and ensure individuals are receiving appropriate authorized care and services per contractual agreements
• Maximize the social functioning of each individual by promoting community integration
• Provide support and advocacy in an effort to safeguard the human and civil rights of each individual while fostering their dignity and self-worth
• Provide guidance to direct care staff and support to individuals when challenging behaviors occur
• Provide crisis response as needed
• Provide leadership and guidance to direct care staff, including training, coaching, mentoring, and performance management
• Provide direct care support to individuals based on program needs and staffing levels
• Program currently has 3 participants but can support 4.

Qualifications for the Residential Case Manager:

• Associate degree from an accredited college in a health-care related field or Bachelor's Degree from an accredited college and experience working in a health-care related field
• At least 2 years previous management experience is preferred
• Experience working with individuals in a group home setting is a plus
• Must be at least 21 years of age
• Maintain a valid driver license with excellent driving record
• Be mentally and physically capable of assisting participants based on their needs.
• Be able to use sound judgment in carrying out written and oral direction
• Ability to generalize and apply information in a variety of circumstances to maintain consistent support to individuals, especially during an emergency.
• Ability to be flexible and adaptable in hours of work, environments, and situations.
• Ability to encourage and promote personal growth and development in others
• Sufficient experience/education to meet the position requirements or the ability to acquire and maintain such requirements through training per agency and regulatory standards
• Visa sponsorship is not offered for this position. Candidates must be legally authorized to work in the United States.

Competitive Pay and Benefits for the Residential Case Manager:

• $22.00 to $26.00/hour, plus overtime for hours worked in excess of 40 per week
• A wide variety of health insurance plans to choose from, including $0 premium plans
• Low-cost dental, vision, short-term disability, and life insurance plans
• Flexible spending and health savings accounts
• 403(b) retirement plan
• 3 weeks’ vacation and 6 days of PTO in the first year of employment
• Paid training and continuing education
• Kind, supportive, and diverse work environment

Agape of Appleton, Inc. is an Equal Opportunity/Affirmative Action employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, or national origin. Minorities, females, protected veterans, and individuals with disabilities are encouraged to apply. In accordance with the Americans with Disabilities Act, Agape will make reasonable accommodations to a qualified applicant (or existing employee) with a known physical or intellectual disability, unless the accommodation would impose an undue hardship according to ADA guidelines. Should you be chosen, employees are required to pass a pre-employment physical, TB test, and background checks. Applications are actively retained & reviewed for current and/or future openings for 60 days. Inactive applications are retained in accordance with Federal Records Retention Regulations.