Residential Care Supervisor - Client Support & Safety

PROMESA R.H.C.F.; New York (NY); Vor Ort; USD 26.000 - 27.000; Vollzeit

Zusammenfassung

PROMESA R.H.C.F. in New York seeks Residence Workers/Residential Aides to assist residents with daily living activities, meals, laundry, hygiene, and facility orientation. You will support clients under supervision and contribute to a safe, supportive environment.

Responsibilities include maintaining inventories, documenting care, adhering to regulations, and collaborating with ANH-affiliated providers. CPR/First Aid and a Food Handler certificate are required or preferred.

Qualifikationen

• HS Diploma/Equivalent is required.
• F-02 Certificate is required.
• Food Handler’s Certificate is preferred.
• CPR & First Aid certification.
• Basic computer skills (MS Office).
• Knowledge of internet and email services.

Aufgaben

• Attend monthly departmental meetings.
• Provide scheduled supervision.
• Meet all training standards.
• Use crisis prevention and intervention skills when needed.
• Ensure 100% of clients have access to services (meals, laundry, toiletries, etc.).
• Maintain inventory of departmental supplies and report maintenance needs.
• Stay informed of regulations and funding requirements.
• Ensure adherence to the program schedule (bed signing, dorm inspections, linen exchange, medication monitoring, workshops).
• Maintain knowledge of technological systems used by the program and affiliates.
• Foster collaborative relationships with ANH-affiliated providers.
• Submit internal and external reports on time.
• Document hospital follow-ups in CARES within one shift.
• Complete incident reports in CARES within one shift.
• Use CARES Waitlist to assign beds appropriately.
• Ensure bed signing is accurate and compliant with DHS policies.
• Use Corrective Action Plans (CAPs) to guide staff performance.
• Adhere to work schedule and minimize unscheduled absences.
• Provide excellent customer service to clients.
• Maintain confidentiality of client information.
• Follow ANH’s Standards and Code of Conduct.

Kenntnisse

Activities of Daily Living

Emergency response

Customer service

Documentation

Ausbildung

HS Diploma/Equivalent

F-02 Certificate

Tools

MS Office

Jobbeschreibung

PROMESA R.H.C.F. in New York seeks Residence Workers/Residential Aides to assist residents with daily living activities, meals, laundry, hygiene, and facility orientation. You will support clients under supervision and contribute to a safe, supportive environment.

Responsibilities include maintaining inventories, documenting care, adhering to regulations, and collaborating with ANH-affiliated providers. CPR/First Aid and a Food Handler certificate are required or preferred.