Residential Care & Safety Technician

Socket.dev; Fort Wayne (IN); On-site; USD 21,000 - 28,000; Part time

Job summary

Socket.dev is seeking a Part-Time Client Care Technician to support residential clients in recovery services. You will supervise residents, assist with group activities, and respond to crises while following program policies.

Typical duties include maintaining safety, managing intake tasks, and coordinating with staff to ensure smooth operation of the shelter. This role requires empathy, organization, and strong communication.

Qualifications

• Strong customer service skills required.
• Able to manage time and prioritize tasks.
• Professional communication with diverse clients.
• Maintain accuracy and attention to detail.

Responsibilities

• Respond to and resolve client issues; maintain a high quality work environment.
• Assist with planning and carrying out groups and activities.
• Receive and respond to crisis calls.
• Maintain resident compliance with rules and standards.
• Provide positive reinforcement and document incidents when guidelines are not followed.
• Record keeping and data entry of client progress.

Skills

Customer service

Time management

Communication

Independent judgment

Detail orientation

Education

High School Diploma or equivalent

CPR and First Aid certification

Tools

Microsoft Office

Google Suite

Job description

Socket.dev is seeking a Part-Time Client Care Technician to support residential clients in recovery services. You will supervise residents, assist with group activities, and respond to crises while following program policies.

Typical duties include maintaining safety, managing intake tasks, and coordinating with staff to ensure smooth operation of the shelter. This role requires empathy, organization, and strong communication.