Residential Cable Install & Service Technician

unitekexternal

Wilmington (NC)

On-site

USD 42,000 - 54,000

Full time

4 days ago

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Job summary

Our Wilmington, NC team is seeking a customer-focused cable installation technician to install, upgrade and repair residential cable products and services. You will meet customers, complete work orders, and ensure accurate billing and high-quality installations.

Responsibilities include on-site installation, service and troubleshooting of cable products; adhere to safety policies; report to dispatch; and be prepared to lift up to 70 lbs.

Qualifications

One year customer experience
Must have a basic command of the English language to understand safety requirements

Responsibilities

Install, upgrade and repair cable products
Service and trouble-shoot cable products
Handle all customer complaints, questions and develop solutions
Responsible for completing work orders and retrieving proper signatures for accurate billing
Ensure all installation work is done according to quality standards
Report to dispatch according to company procedures
Assist with work overflow
Follow all company policy and procedures
Adhere to safety policy
Other duties as assigned

Skills

Customer service

English communication

Job description

Responsibilities include on-site installation, service and troubleshooting of cable products; adhere to safety policies; report to dispatch; and be prepared to lift up to 70 lbs.

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