Residential Behavioral Health Coordinator — Access & Coordination

Preferra Insurance; Arizona; Remote; USD 29,000 - 68,000; Full time

Job summary

CVS Health is seeking a Behavioral Health Residential Coordinator to manage referrals and admissions for out-of-home behavioral health services in Arizona. You will coordinate with utilization management teams, residential providers, and care management to ensure timely access to appropriate treatment settings.

The role requires strong clinical knowledge, organizational skills, and the ability to collaborate across provider networks and multidisciplinary teams, including monitoring facility

Qualifications

• 2+ years of experience with Arizona behavioral health system, behavioral health network operations, and community-based treatment resources.
• Proficiency in Microsoft Office applications (particularly Excel) and electronic documentation systems.
• Willingness to travel up to 10% of the time within Arizona.

Responsibilities

• Coordinate residential treatment facility referrals and admissions for members approved for out-of-home behavioral health residential treatment across multiple levels of care.
• Identify clinically appropriate participating residential treatment providers to support member treatment goals.
• Manage the referral process, including distribution of referrals, tracking provider responses, and documenting facility activities.
• Collaborate with behavioral health homes, treating providers, and community partners to ensure timely submission of clinical information for facility reviews.
• Monitor referral status and facility timelines to promote timely access to care and minimize delays in treatment facilities.

Skills

Microsoft Office

Electronic documentation systems

Education

Bachelor's degree in Behavioral Health, Psychology, Social Work, Human Services, Healthcare Administration, or a related field

Tools

Excel

Job description

CVS Health is seeking a Behavioral Health Residential Coordinator to manage referrals and admissions for out-of-home behavioral health services in Arizona. You will coordinate with utilization management teams, residential providers, and care management to ensure timely access to appropriate treatment settings.

The role requires strong clinical knowledge, organizational skills, and the ability to collaborate across provider networks and multidisciplinary teams, including monitoring facility