Residential Behavioral Health Care Coordinator

Voices for Voices; Michigan; Hybrid; USD 29,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Behavioral Health Residential Coordinator to oversee admissions for out-of-home behavioral health services, coordinating with utilization management teams, residential providers, and care management staff. You will ensure timely access to appropriate treatment settings and manage complex facility challenges with strong clinical judgment.

The role requires 2+ years in Arizona behavioral health systems, proficiency with Microsoft Office, and ability to travel up to 10%

Qualifications

• 2+ years of experience with the Arizona behavioral health system, behavioral health network operations, and community-based treatment resources.
• Proficiency in Microsoft Office applications (particularly Excel) and electronic documentation systems.
• Willingness to travel up to 10% of the time within Arizona.

Responsibilities

• Coordinate residential treatment facility referrals and admissions for members approved for out-of-home behavioral health residential treatment across multiple levels of care.
• Identify the most clinically appropriate participating residential treatment providers to support the member's treatment goals.
• Manage the residential referral process, including the distribution of referrals, tracking provider responses, and maintaining accurate documentation of facility activities.
• Collaborate with behavioral health homes, treating providers, and community partners to ensure timely submission of clinical information required for facility reviews.
• Monitor referral status and facility timelines to promote timely access to care and minimize delays in treatment facility.

Skills

Microsoft Excel

Microsoft Office

Education

Bachelor's degree in Behavioral Health, Psychology, Social Work, Human Services, Healthcare Administration, or a related field

Job description

CVS Health is seeking a Behavioral Health Residential Coordinator to oversee admissions for out-of-home behavioral health services, coordinating with utilization management teams, residential providers, and care management staff. You will ensure timely access to appropriate treatment settings and manage complex facility challenges with strong clinical judgment.

The role requires 2+ years in Arizona behavioral health systems, proficiency with Microsoft Office, and ability to travel up to 10%