Residential Audio Video Master Technician

Home Technology Experts, Inc.; Town of Southampton (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

health insurance

401k with company match

2-week vacations

sick days

performance bonuses

Job summary

A leading technology integration company is seeking skilled installation technicians in New York and the Hamptons. Ideal candidates will have at least 3 years of experience, strong problem-solving skills, and the ability to work independently or with a team. The role involves installing complex audio/video systems, troubleshooting, and maintaining high-quality service standards. The company offers health insurance, 401k matching, and a respectful work environment that prioritizes teamwork and professional growth.

Qualifications

• Minimum of 3 years of field experience required.
• Clean driving record and background check needed.
• Strong organizational and multitasking skills.

Responsibilities

• Complete complex audio/video installs, setup, and calibration.
• Execute control system design and Theater room installation.
• Advanced troubleshooting of systems.

Skills

Excellent communication skills

Problem-solving skills

Ability to use hand and power tools

Tools

Control4

Savant

Lutron

Job description

Founded in 2004, Home Technology Experts is a full-service technology integrator specializing in the design, installation and service of lighting, audio video and smart home and office solutions for residential and commercial clients.

Our guiding philosophy is simple, provide expertly designed and engineered systems, meticulous installation and best in class 24x7 support. With multiple locations, a fleet of service vehicles and a talented team of experts, HTE can truly deliver on all fronts.

We're expanding our NYC team. We are looking for highly skilled installation technicians that can perform meticulous installations of recessed speakers, TV's, motorized shades, wiring enclosures, equipment racks, etc. We are willing to pay top dollar for the right applicant.

You must be comfortable working alone and with other members on the team.

You must be well spoken and able to communicate clearly and concisely with clients and partners.

You must have a clean driver's license

You must come to work with a positive, get-sh@$-done, solve-any-problem attitude. Great installers are problem solvers. We need problem solvers.

If you're looking to advance your career and move from a Jr tech to a lead, this could be your opportunity. Or if you just need a change of pace, come join our team. We pride ourselves on providing a work environment where we all respect each other and work together as a team. We don't demand late nights and weekends. We just ask that you take pride in your work and make the most of each day. We are also willing to provide whatever training you feel you need to continue growing as a technician. Our office is conveniently located on Madison Ave between 33 and 34th st so it's a quick 10min walk from Penn Station.

Finally, we offer all the standard perks you’d expect:

• health insurance
• 401k with company match
• 2-week vacations
• sick days
• performance bonuses etc.

Job Summary:

(positions open in NYC and the Hamptons)

Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

Requires excellent communication skills

Self-motivated, task-driven, and able to apply “best practices” theory

Excellent problem-solving skills

Ability to create and execute in the field solutions

Ability to use hand and power tools

Develop and maintain proficiency in the following areas:

Key Job Responsibilities:

• Complete complex audio/video installs, setup, and calibration
• Control system design (control/lighting/shading) and Theater room installation
• Satellite/Cable systems setup and install
• Advanced troubleshooting of simple and complex systems
• Advanced networking/data system design, installation, and setup
• Complete programming of advanced systems (Control4 & Savant)
• Complete (Lutron) training (lighting/shading)
• Support of legacy and/or third-party products and systems
• Complete understanding of multi-room systems and setup
• Advanced understanding of security system programming and design
• Advanced understanding of Bose single room and multi-room solutions
• CEDIA ESTIII and Control4 Tech 2 certifications
• Completion of ProSource University within the first year of employment

Minimum Job Requirements:

• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Ability to work on rotating “on-call” service schedule
• Proficient in all Senior level qualifications
• Assist in training and evaluation of up to Senior level technicians
• Excellent skills with desktop and mobile computing
• Clean driving record and background check (required for DCJS certification)
• Minimum of 3 years of field experience

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.