Residential Assistant Supervisor — Trauma‑Informed Leader

RFK Community Alliance; Middleton Colony (MA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Generous paid time off

Holiday Pay

Educational Assistance

Employer paid life insurance

Employer paid Short- & Long-Term Disab

Retirement Plan with employer match

Tuition Reimbursement

Comprehensive Employee Assistance Prog

Job summary

RFK Community Alliance is hiring a Residential Assistant Supervisor at The Kennedy School in Middleton, MA. The role blends direct resident supervision with leadership duties to support Residential Counselors and ensure a safe, structured, therapeutic environment.

Qualifications include 21+ age, high school diploma or equivalent (bachelor’s preferred), strong communication and crisis management skills, and proficiency with Microsoft Office and agency documentation systems.

Qualifications

• Minimum age 21 or older.
• High school diploma or equivalent; bachelor’s degree preferred.
• Demonstrated competency as Residential Counselor.
• Strong communication, organization, problem-solving, and interpersonal skills.
• Ability to stay calm and effective during crises and emergencies.
• Valid driver’s license required.
• MAP certification as required.
• Proficiency with Microsoft Office and agency documentation systems.
• Ability to complete and maintain required agency and DYS training and certifications.

Responsibilities

• Provide direct supervision, support, coaching and advocacy to residents.
• Model trauma-informed care and support individualized treatment and behavioral plans.
• Serve as an experienced resource and role model for Residential Counselors.
• Help maintain program routines, procedures, safety practices, and resident expectations.
• Support daily activities, appointments, transportation, medication processes and other program needs.
• Respond to crises and emergencies with de-escalation and safe intervention techniques.
• Complete required documentation and communicate information to the treatment team.
• Assist with onboarding and training new or less-experienced staff.
• Participate in supervision, staff meetings, training and professional development.

Skills

Strong communication

Organizational skills

Problem-solving

Interpersonal skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Agency documentation systems

Job description

RFK Community Alliance is hiring a Residential Assistant Supervisor at The Kennedy School in Middleton, MA. The role blends direct resident supervision with leadership duties to support Residential Counselors and ensure a safe, structured, therapeutic environment.

Qualifications include 21+ age, high school diploma or equivalent (bachelor’s preferred), strong communication and crisis management skills, and proficiency with Microsoft Office and agency documentation systems.