Residential Appliance & Refrigeration Service Specialist

Sears; Virginia Beach (VA); On-site; USD 34,000 - 55,000; Full time

Job summary

Sears in Virginia Beach is seeking a Residential Appliance & Refrigeration Service Specialist. You will diagnose and repair refrigerators, washers, dryers, and ovens during local service calls, explaining issues and next steps to customers.

You’ll document parts used and notes, stay current with evolving appliance technology, and collaborate with teammates to meet service goals while following safety procedures and keeping work areas tidy.

Qualifications

• High school diploma or equivalent; technical training in appliance repair is a plus.
• Hands-on experience with appliance and refrigeration repair.
• Proven troubleshooting skills and a methodical problem-solving mindset.
• Strong communication and people skills.
• Self-directed, reliable time management, and comfort working independently.
• Valid driver’s license with a clean driving record.
• Curiosity and willingness to learn new technologies and techniques.

Responsibilities

• Diagnose and repair residential appliances—refrigerators, washers, dryers, and ovens.
• Communicate clearly with customers about findings, next steps, and maintenance tips.
• Complete routine tune-ups and inspections to keep equipment running efficiently.
• Maintain accurate service records, including parts usage and customer interactions.
• Stay current with evolving appliance technologies and repair methods.
• Collaborate with teammates to meet service goals and uphold high quality standards.
• Follow safety procedures and keep vehicles, tools, and work areas clean and orderly.

Skills

Troubleshooting

Communication

Time management

Customer service

Driver's license

Curiosity

Education

High school diploma or equivalent

Technical appliance repair training

Job description

Day-in-the-Life — Residential Appliance & Refrigeration Service Specialist (Virginia Beach, VA 23451)Your day starts with a schedule of local service calls and a friendly wave from teammates who’ve got your back. First stop: a refrigerator that’s not cooling. You greet the homeowner, listen carefully, diagnose the issue, and bring it back to peak performance. Next up, a washer with a stubborn spin cycle, followed by an oven calibration. Between visits, you document parts used and notes on each job, keeping everything tidy and organized. By day’s end, you’ve solved problems, reassured customers, and left every workspace as clean as you found it—supported by a team that values quality and safety.What You’ll TackleDiagnose and repair residential appliances—refrigerators, washers, dryers, and ovens.Communicate clearly with customers about findings, next steps, and maintenance tips.Complete routine tune-ups and inspections to keep equipment running efficiently.Maintain accurate service records, including parts usage and customer interactions.Stay current with evolving appliance technologies and repair methods.Collaborate with teammates to meet service goals and uphold high quality standards.Follow safety procedures and keep vehicles, tools, and work areas clean and orderly.What You BringHigh school diploma or equivalent; technical training in appliance repair is a plus.Hands-on experience with appliance and refrigeration repair.Proven troubleshooting skills and a methodical problem-solving mindset.Strong communication and people skills.Self-directed, reliable time management, and comfort working independently.Valid driver’s license with a clean driving record.Curiosity and willingness to learn new technologies and techniques.Why You’ll Enjoy It HereWork in a friendly, supportive environment in Virginia Beach where quality service matters. You’ll have the space to do your best work, grow your craft, and help customers keep their homes running smoothly.