Residential Appliance & Refrigeration Field Technician

Sears; Truckee (CA); Presencial; USD 25.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision coverage

401(k) match

Performance bonuses

Descripción de la vacante

Sears is seeking a Residential Appliance & Refrigeration Field Technician to diagnose, repair, and maintain home appliances in the Truckee, CA area. You will travel to customer homes, communicate solutions, and perform repairs with a focus on quality workmanship.

The role emphasizes hands-on mechanical work, use of diagnostic tools, and advising customers on protection through add-on services, with a company vehicle provided.

Formación

• High school diploma or GED required.
• EPA Type I or Universal certification required.
• Hands-on mechanical aptitude with diagnostic/repair tools.
• Able to read and apply technical documentation; English proficiency required.

Responsabilidades

• Travel to multiple homes daily to diagnose and repair a range of major appliances.
• Provide a top-tier customer experience with each visit.
• Offer add-on services or products to protect homes.
• Keep the van and parts inventory tidy and well managed.
• Read and follow technical documentation to complete tasks.

Conocimientos

Mechanical aptitude

Verbal and written communication

Smartphone proficiency

English proficiency

Educación

High school diploma or GED

EPA Type I or Universal certification

Herramientas

Hand tools

Diagnostic tools

Descripción del empleo

Residential Appliance & Refrigeration Field TechnicianRequisition: 1022367BRA day in this roleStart your morning with your route and a stocked company vehicle. You’ll head into the Truckee, CA area to troubleshoot, repair, and maintain essential household appliances—refrigerators, washers, dryers, dishwashers, and microwaves. Every stop is a fresh puzzle to solve, and every fix keeps a home running smoothly. You’ll communicate clearly with customers, recommend helpful solutions to protect their homes, and keep parts and paperwork organized with a mobile app that cuts the admin burden.What you’ll tackleTravel to multiple homes daily to diagnose and repair a range of major appliances with care and efficiency.Deliver a top-tier customer experience at every visit.Offer helpful add-on services or products that keep households clean, comfortable, and protected.Keep your van and parts inventory tidy and well managed.Pitch in with additional duties as needed.What you bringHigh school diploma or GED.EPA Type I or Universal certification.Hands-on mechanical aptitude and comfort with diagnostic and repair tools.Background repairing multiple home appliance types is preferred.Commitment to following procedures that ensure quality workmanship.Smartphone proficiency, including ordering parts on the go.Successfully pass a background & drug screenValid driver’s license in the state(s) where you work.Willingness to travel extensively—up to 100%—with flexibility for variable hours and required overtime.Ability to read and apply technical documentation to solve problems and complete tasks.Strong verbal and written communication; ability to read, write, and speak English.Physical capability to routinely lift/carry/push/pull up to 20 lbs; frequently 50 lbs; occasionally 100 lbs.Ability to continuously reach outward, handle and finger objects, stand, walk, sit, and use a keyboard.Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl; occasionally reach above shoulder.Ability to drive an automatic transmission vehicle.Pay and benefitsHourly base: $18–$30, depending on experience, certifications, and location.Medical, dental, vision: comprehensive coverage under the Transform Health and Welfare Plan, plus up to $4,000 annually (prorated) in an employer-paid subsidy toward dependent-tier medical coverage.401(k) match: 100% match on the first 3% of salary you contribute (pre-tax).More ways to earn: additional performance bonuses and sales incentives throughout the year.Year-round workload: large product range and cross-training keep schedules steady.Expert training: best-in-class instruction from Sears Technical Institute.Peer mentoring: onboarding buddy and ongoing mentorship to accelerate your growth.Career advancement: multiple pathways to progress; average team tenure is over 12 years.Tools provided: company vehicle, uniforms, specialty tools, mobile phone, and an industry-leading app to reduce paperwork and provide technical support.Role logisticsWork-In Location: 25905: CALIFORNIA - REMOTE (Pacific)Work-In City/State/ZIP: Truckee, CA 96161Travel Requirements: Road Warrior (75% or more); ability to travel up to 100% as neededJob Function: Repair/InstallationExperience: 1–2 yearsEEO/EOE FooterEqual Opportunity Employer / Disability / Vet.