Residential Appliance Diagnostics Pro

Torrey Holistics; Bedford (NH); On-site; USD 48,000 - 72,000; Full time

Job summary

Torrey Holistics is seeking an In‑Home Appliance Diagnostics Technician in Bedford, NH to diagnose and repair major appliances in customers’ homes. You will handle sealed system work, educate customers on options, and perform preventive maintenance to improve reliability.

The role emphasizes expert troubleshooting, clear communication, independent work, and ongoing learning to stay ahead of evolving product knowledge and service standards.

Qualifications

• High school diploma or equivalent; further appliance repair certification is a plus.
• Proven track record in residential appliance service or related field.
• Expert troubleshooting with attention to detail and pride in quality work.
• Clear communication and a service-oriented approach with customers.
• Comfort working independently and prioritizing your day.

Responsibilities

• Pinpoint issues and repair major appliances in customers’ homes.
• Handle sealed system work on refrigerators, from diagnosis to repair.
• Educate customers on findings, options, and maintenance steps to extend appliance life.
• Perform scheduled maintenance and inspections to boost efficiency and reliability.
• Capture thorough notes on diagnostics, parts usage, and completed repairs.
• Continuously learn new products and techniques to stay ahead of the curve.
• Team up with peers to share knowledge and refine service standards.

Skills

Troubleshooting

Customer service

Communication

Independence

Education

High school diploma or equivalent

EPA Type I or Universal preferred

Job description

Torrey Holistics is seeking an In‑Home Appliance Diagnostics Technician in Bedford, NH to diagnose and repair major appliances in customers’ homes. You will handle sealed system work, educate customers on options, and perform preventive maintenance to improve reliability.

The role emphasizes expert troubleshooting, clear communication, independent work, and ongoing learning to stay ahead of evolving product knowledge and service standards.