In‑Home Appliance Diagnostics Technician

Torrey Holistics; Bedford (NH); On-site; USD 48,000 - 72,000; Full time

Job summary

Torrey Holistics is seeking an In‑Home Appliance Diagnostics Technician in Bedford, NH to diagnose and repair major appliances in customers’ homes. You will handle sealed system work, educate customers on options, and perform preventive maintenance to improve reliability.

The role emphasizes expert troubleshooting, clear communication, independent work, and ongoing learning to stay ahead of evolving product knowledge and service standards.

Qualifications

• High school diploma or equivalent; further appliance repair certification is a plus.
• Proven track record in residential appliance service or related field.
• Expert troubleshooting with attention to detail and pride in quality work.
• Clear communication and a service-oriented approach with customers.
• Comfort working independently and prioritizing your day.

Responsibilities

• Pinpoint issues and repair major appliances in customers’ homes.
• Handle sealed system work on refrigerators, from diagnosis to repair.
• Educate customers on findings, options, and maintenance steps to extend appliance life.
• Perform scheduled maintenance and inspections to boost efficiency and reliability.
• Capture thorough notes on diagnostics, parts usage, and completed repairs.
• Continuously learn new products and techniques to stay ahead of the curve.
• Team up with peers to share knowledge and refine service standards.

Skills

Troubleshooting

Customer service

Communication

Independence

Education

High school diploma or equivalent

EPA Type I or Universal preferred

Job description

Our MissionMake every home in Bedford, NH run smoother. As our In‑Home Appliance Diagnostics Technician, you’ll pair technical mastery with genuine care for customers—solving problems in the moment and preventing the next breakdown.How You’ll Make an ImpactPinpoint issues and repair major appliances—refrigerators, washers, dryers, and ovens—right in the customer’s home.Handle sealed system work on refrigerators, from diagnosis to repair, with accuracy and safety.Educate customers on findings, options, and simple maintenance steps that extend appliance life.Perform scheduled maintenance and inspections to boost efficiency and reliability.Capture thorough notes on diagnostics, parts usage, and completed repairs.Continuously learn new products and techniques to stay ahead of the curve.Team up with peers to share knowledge and refine service standards.What You BringHigh school diploma or equivalent; additional technical certification in appliance repair a plus.Proven track record in residential appliance service or a closely related field.Expert troubleshooting, a disciplined eye for detail, and pride in clean, quality work.Clear communication and a positive, service-oriented approach with customers.Comfort working independently and prioritizing your day effectively.Valid driver’s license and dependable transportation.EPA Type I or Universal preferred.Additional Skills We AppreciateConstruction equipment maintenanceFacilities maintenance experienceMotor replacement/repair/maintenancePreventive maintenance and inspectionElectrical repairAutomotive repairEngine repairHVAC maintenanceGeneral maintenance and repair skillsEquipment repair and maintenanceIf you’re ready to combine craftsmanship, empathy, and continuous learning, you’ll thrive here—and so will the households you support.