Residential Aide (Poplar)

Childrens Rescue Fund; New York (NY); On-site; USD 37,000 - 45,000; Full time

Job summary

Children’s Rescue Fund in Bronx, NY seeks a Residential Aide (Poplar) who will provide direct support and care to shelter clients under supervision. The role requires attention to daily logs, intake processes, meal distribution, and ensuring safety and order within the facility.

Responsibilities include coordinating with the Shift Supervisor, handling DHS guidelines for food distribution, and maintaining accurate records.

Qualifications

• Excellent written and oral communication.
• Strong organizational skills and attention to detail.
• Demonstrated initiative and ability to work independently and in a team.
• Proficient with Word and Excel; comfortable learning new databases.

Responsibilities

• Complete new resident intake packets, logs and daily occupancy forms.
• Use CARES system to complete intake check-in and discharge conditional intake.
• Monitor attendance roaster and incident reports.
• Receive deliveries and verify items with receipts.
• Distribute meals and ensure proper food handling per guidelines.
• Escort residents and assist with room transfers and access to rooms.

Skills

Communication

Organizational skills

Initiative

Teamwork

Education

High School Diploma or GED

Tools

Word

Excel

Databases

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Residential Aide (Poplar)

Program Services Full-time Regular Service Worker Bronx, NY, US

30+ days ago Requisition ID: 3214

Salary: $41,200.00 Annually

PRIMARY FUNCTION/PURPOSE:

The core responsibility of the Residential Aide (RA) includes the continued assurance of support and care to clients residing in the shelter. Under the general direction of the Shift Supervisor, with some latitude for independent action, the RA provides direct assistance, support and care to clients residing in the facility as well as supporting, assisting and enforcing facility rules.

PRIMARY RESPONSIBILITIES:

• Complete new resident Intake arrival packets, exits logs, daily occupancy forms.
• Utilizing the Department of Homeless Services (DHS) Client Assistance and Rehousing Enterprise Systems (CARES) to complete Intake Check-in, Discharge Conditional Intake
• Review, Nightly Attendance Roaster Incident reports.
• Receive food deliveries and confirm items received/receipts for accuracy by signing and dating form.
• Report all inconsistencies with food deliveries to appropriateShift Supervisor and Director of Program Operations.
• Distribute meals to residents and dispose of expired food items as outlined by DHS’ Food Distribution Guidelines.
• Monitor logs to ensure clients are signing the Daily Attendance Roster when entering and exiting the facility.
• Provide clients access to rooms and assist in the facilitation and completion of room transfers/swaps.
• Collect trash in office and dispose trash in designated areas.
• Distribute DHS notices (i.e., 4002 notices, appointment slips, mail, etc.) to residents.
• Adhere to DHS housekeeping mandates by cleaning office space, microwave,
• refrigerator, and bathroom at the end of every shift; always maintain a clean and neat office space.
• Bag and tag client personal belongings where needed and report room cleaning and repair needs to Shift Supervisor.
• Collaborate with on-site Shift Supervisor to ensure a safe environment for all staff and clients.
• Conduct hourly rounds of the facility to ensure all room doors are secured, clients’ personal belongings are secured.
• Conduct safety checks of clients staying in facility due to illness, mobility issues, etc.
• Ensure clients are responsive during safety checks.
• Immediately alert medical staff and immediate supervisor of clients found in distress.
• Must be able to rotate shift at the discretion of theDPO to meet the needs of the program.
• ConductOperation unit inspections during the new Intake process.
• Maintain all logs (Attendance, ACS, emergency contacts, sign in/ out logbook) and submit logs on the 1 st of every month to Director of Operations.
• On the1 st of every month create a dead file of all the logs to be submitted for storage.
• Adhere to the dress code policy for uniformed personnel and maintain a clean, neat, and professional appearance at all times.
• Reviewwith Shift Supervisor all paperwork and logs completed during previous shiftbefore the end of tour.
• Physically check all unoccupied rooms to determine status of readiness, repairs and cleanings.
• Ensure all clean and ready units have clean linens and towels. Alert maintenance team of items needed.
• Complete and submit all paperwork (daily occupancy, exit logs, meal census, NSR, new intake, curfew violations, incidents etc.).
• Serve breakfast 8:00am to 10:00am, lunch 12:00pm to 2:00pm, and dinner 6:00pm to 8:00pm.
• Finalize Night Signature Roster (NSR) in CARES.
• Ensure new logs for the month are in place.
• Receive and log incoming meals usually at 6:00am
• Deliver mail on the 8:00am to 4:00pm shift.
• Clock in where appropriate using the time clock system sign-in via the onsite logbook.
• Must be available for overtime when business needs are required.
• Physically check all unoccupied units to determine status (ready, repairs needed, needs cleaning).
• Required to work additional shifts to ensure coverage when staff is out of the office for various reasons.

MINIMUM QUALIFICATIONS:

• High School Diploma or GED is required.
• A minimum of two (2) years’ experience in Single Adult Shelters and/or Congregate Residential Services.
• Experience working with single adults / homeless population.
• Food Protection Certification (Food Handler) and CPR/ First Aid required.
• Must complete a satisfactory background investigation.
• Excellent written and oral communication, and organizational skills.
• Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment.
• Intermediate level of computer proficiency with proficiency in Word, Excel, and the ability to learn new technologies and databases.

Other Requirements (including Physical Demands)

• May be required to work long hours and a varied schedule to meet job demands and deadlines.
• Periodically may bend, lift, and carry objects weighing up to seventy-five pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.