Residential Advisor

Emmaus Community of Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Job summary

Emmaus Community of Pittsburgh seeks a Residential Advisor to support mission-driven care in a team-based residential setting. You will train and supervise DSPs/Sr. DSPs, ensure ISP adherence, and manage schedules, medical appointments, and meals while maintaining a safe, homelike environment.

Responsibilities include coordinating licensing tasks, documenting plans, and leading regular team meetings. Applicants should have a social/human service degree or related Emmaus DSP experience, plus

Qualifications

• Bachelor’s degree in social/human service field or two years Emmaus DSP/Senior DSP experience.
• Driver’s license and required clearances (Act 34, FBI) before date of hire.
• Strong writing skills and ability to lead a team by example.
• Good working knowledge of 6400 regulations, Chapter 6100 requirements.
• Experience with Therap, Makeshift, Paycom, and Microsoft 365.

Responsibilities

• Coordinate all program and licensing related activities.
• Provide orientation, training, scheduling, mentoring, and supervision for DSPs and Sr. DSPs; model best practices.
• Ensure ISPs are implemented as written and monitor Therap for daily notes.
• Complete and update assessments, quarterlies, annuals, and SEE plans.
• Manage residents’ medical appointments and medication needs; collaborate with management.
• Oversee medication administration: orders, reorders, and MAR reviews.
• Organize program and medical information; file documentation timely.
• Assist staff in developing weekly menus meeting dietary requirements.
• Conduct regular team meetings to address household, resident, and staff issues.
• Coordinate resident activities including family visits, birthdays, holidays, & outings.
• Provide direct support coverage as needed and oversee home upkeep for safety.
• Report repairs to Facilities Manager and schedule monthly fire drills.
• Maintain on-call responsibilities and post schedules two weeks in advance; manage overtime.

Skills

Strong writing skills

Leadership by example

Driver's license

Microsoft 365 proficiency

Education

Bachelor's degree in social/human service field

Two years full-time Emmaus DSP/Senior DSP experience

Tools

Therap

Makeshift

Paycom

Microsoft 365

Job description

RESIDENTIAL ADVISOR RESPONSIBILITIES:General:Willingness to carry out the mission and support the values of the Emmaus CommunityAbility to work as a team member, and agree to supervision by Program Specialist Lead, Assistant Director of IDD Services and Director of IDD ServicesCoordinate all program and licensing related activitiesUnderstands the ordinances of the neighborhood and communicates these to the staffResidential:Provides orientation, training (at least one 5 hour shift at primary residential site for each newly hired direct report), scheduling, mentoring, and supervision for DSPs and Sr. DSPs; models best practices for staff (works in the home/s to provide instruction / best practice regarding all staff responsibilities); provides direct care when needed; ensures adequate staffing patterns at all times; posts schedule in a timely mannerEnsures that ISPs are implemented as writtenMonitors Therap to ensure DSPs and Sr. DSPs are completing daily, compliant service notesCompletes and updates assessments, quarterlies, annuals, and SEE plans in line with ISP datesReviews and oversees residents’ goals and outcomes and ensures proper documentationManages and schedules residents’ medical appointments / follow up and medication requirements; collaborates with members of the management team to ensure all short term and long term medical needs are metEnsures all elements of medication administration are completed: orders new medications, re-orders medication monthly or as needed, and reviews MARS to ensure they are accurate and completeOrganizes all program and medical information; ensures all forms are signed and dated as needed and are filed in appropriate binders / file cabinets in a timely mannerAssists staff in developing weekly menus that meet specific dietary requirements of all residentsConducts regular team meetings to address ongoing household, resident and staff issuesCoordinates activities for the residents including family visits, birthdays, holidays, & outingsServes as point of contact for residents’ family members, ISC’s and vocational staffProvides direct support coverage as needed – ie for training and back up plansOversees the general upkeep of the home to ensure a clean, safe and homelike environmentReports needed repairs and capital improvements to the Facilities ManagerSchedules monthly fire drills in a way that is compliant with regulationsAdministrative / Supervisory:Maintains “on-call” responsibilitiesPosts schedule in Makeshift two weeks prior to the following month; monitors overtime to prevent burnoutApproves timecards in Paycom by end of day every other Friday to ensure accurate time keepingMeets annually with all DSPs / Sr. DSPs to conduct appraisals and develop goals for professional developmentCoordinates with Facilities Manager on car maintenance and household maintenanceTemporarily assume duties when a fellow Residential Advisor within the team is out sick or on leaveFinancial:Ensures resident attendance is tracked and recorded correctly for Waiver ComplianceOversees residents’ personal finances to include: collecting and turning in all receipts to finance office in a timely manner, communicating with Rep Payee regarding purchases to meet residents; needs and wants, keeps accurate personal inventory of items valued at over $100Collects, reviews, and turns in all household receipts to finance office in a timely mannerUses Emmaus credit card to make purchases not otherwise covered; turn in receiptsBenefits Rate Details: If electing to use insurance provided by Emmaus, the following is the amount the employee is responsible to contribute per paycheck (26 pays per year). The employee contribution is based on the level of coverage that is elected for the medical plan. Dental and Vision insurance continue to be offered for all levels of coverage at no additional cost to the employee. Emmaus also covers 100% of the cost for all full time employees to have a $25,000 Life Insurance Policy, Short Term Disability Insurance and Long Term Disability Insurance.The employee cost beginning July 1, 2025 is:Employee Costs Highmark EPO MetLife Dental UPMC VisionEmployee Only $50.00 per pay $0 $0Employee & Child(ren) $144.00 per pay $0 $0Employee & Spouse $187.50 per pay $0 $0Family Coverage $195.00 per pay $0 $0Bachelor’s Degree in the social / human service field and one year of related experience OR two years full time experience as an Emmaus DSP (and/or Senior DSP). Driver’s License / Act 34 clearance / FBI clearance / Physical and Mantoux before date of hire (or up to date if currently employed); Good working knowledge of the 6400 regulations, Chapter 6100 requirements; strong writing skills; a demonstrated ability to use Therap, Makeshift, & Paycom; Microsoft 365 proficient; willingness to learn new technology as needed; and ability to lead a team of DSPs by example.Equal Opportunity Employer: Equal employment opportunities for all qualified persons regardless of race, color, religious creed, disability, ancestry, national origin, age, sex, gender, sexual orientation, or any other basis prohibited by federal, state or local laws.