Residential Advisor

Emmauspgh; Pittsburgh (Allegheny County); On-site; USD 48,000 - 64,000; Full time

Job summary

Emmaus Pittsburgh seeks a Residential Services Supervisor to lead DSP teams across general, residential and administrative duties within our IDD programs. You will oversee ISP implementation, document controls, scheduling, and coordination with the Facilities Manager to maintain a safe, compliant home environment.

You will mentor staff, conduct regular meetings, manage medical appointments and medication coordination, and ensure accurate service notes, quarterly and annual plans.

Qualifications

• Bachelor’s degree in the social/human service field.
• One year of related experience OR two years full-time experience as an Emmaus DSP (and/or Senior DSP).
• Driver’s License / Act 34 clearance / FBI clearance / Physical and Mantoux before date of hire; Good working knowledge of 6400 regulations, Chapter 6100 requirements; strong writing skills; ability to lead a team of DSPs by example.

Responsibilities

• Coordinate all program and licensing related activities.
• Oversee ISP implementation and monitor daily, compliant service notes.
• Provide orientation, training, scheduling, mentoring, and supervision for DSPs and Sr. DSPs; model best practices.
• Manage residents’ medical appointments and medication requirements; coordinate with management on medical needs.
• Organize program and medical information; ensure forms are signed and filed timely.
• Lead regular team meetings to address household, resident and staff issues.
• Coordinate resident activities including family visits and outings.
• Serve as point of contact for residents’ family members and vocational staff.
• Ensure home upkeep, safety and compliance; report repairs to Facilities Manager.

Skills

Strong writing skills

Education

Bachelor’s Degree in the social / human service field

Tools

Therap

Makeshift

Paycom

Microsoft 365

Job description

Job Details

Job Location: PITTSBURGH, PA 15220

RESPONSIBILITIES

General

• Willingness to carry out the mission and support the values of the Emmaus Community
• Ability to work as a team member, and agree to supervision by Program Specialist Lead, Assistant Director of IDD Services and Director of IDD Services
• Coordinate all program and licensing related activities
• Understands the ordinances of the neighborhood and communicates these to the staff

Residential

• Provides orientation, training (at least one 5 hour shift at primary residential site for each newly hired direct report), scheduling, mentoring, and supervision for DSPs and Sr. DSPs; models best practices for staff (works in the home/s to provide instruction / best practice regarding all staff responsibilities); provides direct care when needed; ensures adequate staffing patterns at all times; posts schedule in a timely manner
• Ensures that ISPs are implemented as written
• Monitors Therap to ensure DSPs and Sr. DSPs are completing daily, compliant service notes
• Completes and updates assessments, quarterlies, annuals, and SEE plans in line with ISP dates
• Reviews and oversees residents’ goals and outcomes and ensures proper documentation
• Manages and schedules residents’ medical appointments / follow up and medication requirements; collaborates with members of the management team to ensure all short term and long term medical needs are met
• Ensures all elements of medication administration are completed: orders new medications, re-orders medication monthly or as needed, and reviews MARS to ensure they are accurate and complete
• Organizes all program and medical information; ensures all forms are signed and dated as needed and are filed in appropriate binders / file cabinets in a timely manner
• Assists staff in developing weekly menus that meet specific dietary requirements of all residents
• Conducts regular team meetings to address ongoing household, resident and staff issues
• Coordinates activities for the residents including family visits, birthdays, holidays, & outings
• Serves as point of contact for residents’ family members, ISC’s and vocational staff
• Provides direct support coverage as needed – ie for training and back up plans
• Oversees the general upkeep of the home to ensure a clean, safe and homelike environment
• Reports needed repairs and capital improvements to the Facilities Manager
• Schedules monthly fire drills in a way that is compliant with regulations

Administrative / Supervisory

• Maintains “on-call” responsibilities
• Posts schedule in Makeshift two weeks prior to the following month; monitors overtime to prevent burnout
• Approves timecards in Paycom by end of day every other Friday to ensure accurate time keeping
• Meets annually with all DSPs / Sr. DSPs to conduct appraisals and develop goals for professional development
• Coordinates with Facilities Manager on car maintenance and household maintenance
• Temporarily assume duties when a fellow Residential Advisor within the team is out sick or on leave

Financial

• Ensures resident attendance is tracked and recorded correctly for Waiver Compliance
• Oversees residents’ personal finances to include: collecting and turning in all receipts to finance office in a timely manner, communicating with Rep Payee regarding purchases to meet residents; needs and wants, keeps accurate personal inventory of items valued at over $100
• Collects, reviews, and turns in all household receipts to finance office in a timely manner
• Uses Emmaus credit card to make purchases not otherwise covered; turn in receipts

Benefits Rate Details: If electing to use insurance provided by Emmaus, the following is the amount the employee is responsible to contribute per paycheck (26 pays per year). The employee contribution is based on the level of coverage that is elected for the medical plan. Dental and Vision insurance continue to be offered for all levels of coverage at no additional cost to the employee. Emmaus also covers 100% of the cost for all full time employees to have a $25,000 Life Insurance Policy, Short Term Disability Insurance and Long Term Disability Insurance.

Employee Costs Highmark EPO MetLife Dental UPMC Vision

Employee Only $50.00 per pay $0 $0

Employee & Child(ren) $144.00 per pay $0 $0

Employee & Spouse $187.50 per pay $0 $0

Family Coverage $195.00 per pay $0 $0

Qualifications

Bachelor’s Degree in the social / human service field and one year of related experience OR two years full time experience as an Emmaus DSP (and/or Senior DSP). Driver’s License / Act 34 clearance / FBI clearance / Physical and Mantoux before date of hire (or up to date if currently employed); Good working knowledge of the 6400 regulations, Chapter 6100 requirements; strong writing skills; a demonstrated ability to use Therap, Makeshift, & Paycom; Microsoft 365 proficient; willingness to learn new technology as needed; and ability to lead a team of DSPs by example.

Equal Opportunity Employer: Equal employment opportunities for all qualified persons regardless of race, color, religious creed, disability, ancestry, national origin, age, sex, gender, sexual orientation, or any other basis prohibited by federal, state or local laws.