Residential Account Manager Intern (Summer 2027)

IGS Energy; Dublin (OH); On-site; USD 31,000 - 62,000; Part time

Job summary

IGS Energy is seeking a Residential Account Management Intern to gain hands-on experience in sales, CRM-driven customer management, and the energy industry. The 12-week program runs May 17, 2027 to August 6, 2027, with mentorship, training, and real customer interactions.

You will connect with customers by phone and email, learn the sales process, and contribute to department projects while building professional relationships and industry knowledge.

Qualifications

• Currently enrolled in college; all majors welcome.
• Proficient written and verbal communication.
• Willingness to learn from teammates and feedback.
• Ability to work in a collaborative team environment.

Responsibilities

• Use a consultative sales approach with customers by phone and email to identify product needs.
• Build customer relationships and deliver exceptional experiences.
• Support business initiatives with a project tied to a department objective.
• Learn energy industry concepts, pricing structures, and consultative selling.
• Maintain customer records using CRM and document interactions.
• Collaborate with interns and team members toward shared goals.
• Identify improvements by evaluating tracking lists and suggesting changes.

Job description

WHY IGS ENERGY

At IGS Energy, interns are treated like part of the team. You will have the chance to learn from experienced professionals, contribute to meaningful work, and build relationships that help you grow personally and professionally. If you are excited to apply your communication, relationship-building, and sales skills in a real-world setting and be part of a supportive, high-energy intern experience, we would love to meet you.

THE IGS INTERNSHIP EXPERIENCE

Embedded into a team, contributing from day one

Meaningful work that supports real business outcomes

A collaborative intern cohort experience

Events designed to engage and connect

Programming focused on developing business acumen and executive presence

Exposure to leaders and cross-functional teams

ABOUT THE ROLE

As a Residential Account Management Intern, you will gain hands-on experience in sales, customer relationship management, and the energy industry. Working alongside an experienced team, you will learn how to connect with customers by phone and email, identify their needs, and provide solutions that deliver value. This 12-week internship runs from May 17, 2027 through August 6, 2027. Through sales training, mentorship, and real customer interactions, you will learn the sales process from start to finish while building internal and external relationships.

WHAT YOU WILL DO

• Use a consultative sales approach: Connect with customers by phone and help identify IGS products that meet their energy needs.
• Build customer relationships: Deliver exceptional customer experiences and help ensure customer needs are met with the right products.
• Support business initiatives: Based on your interests, contribute ideas through a designated project tied to a departmental business objective.
• Learn the energy industry: Gain knowledge of energy products and pricing structures while shadowing experienced team members and practicing consultative selling.
• Maintain customer records: Use CRM technology to document customer interactions and maintain accurate sales records.
• Collaborate with the team: Forge lasting relationships with colleagues, including fellow interns, while working toward shared goals.
• Drive continuous improvement: Use creativity to reevaluate tracking lists and recommend potential improvements.

WHAT YOU WILL GAIN

• Hands-on sales training and experience with the sales process from start to finish
• Experience building relationships and communicating with customers by phone and email
• Exposure to energy products, pricing structures, and consultative selling techniques
• Real-world experience using CRM technology and maintaining sales records
• An assigned mentor who provides ongoing support, guidance, and feedback
• Opportunities to participate in team challenges, community activities, and intern events
• Competitive hourly pay plus uncapped commission
• The opportunity to explore future growth with the Residential Account Management team

WHAT WE ARE LOOKING FOR

• A dynamic personality and strong drive to succeed
• Effective time management and organizational skills
• Proficient written and verbal communication skills
• A willingness to learn from your work, your teammates, and ongoing feedback
• The ability to work in a collaborative team environment
• Currently enrolled in college, with all majors and class levels welcome

At IGS Energy, you will do more than intern, you will make an impact. You will take ownership of real projects, collaborate with teams across the business, and see your work come to life. Plus, you will connect with peers and leaders through our speaker series, intern events, and professional development experiences designed to help you grow. #LI-TH1 #INDSR

IGS Energy is a purpose-driven energy retailer serving homes and businesses across the US and Canada. Since 1989, we’ve been a trusted advisor - growing into one of the nation’s leading energy providers. We make navigating the complex energy landscape easier by delivering customized solutions to millions of customers.

At this time, IGS Energy is hiring people in all US states EXCEPT the following states: Alaska, California, District of Columbia, Hawaii, North Dakota, and Wyoming.

Work Authorization

Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.

Salary Range

Salary Range: $31,200.00 - $62,400.00 *This range reflects base pay only. Incentive earnings, like commissions or bonuses, are not included. This role is also eligible for an uncapped sales commission.

Equal Opportunity Employment

It is the policy of IGS Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, and veteran status or other legally protected class under applicable law is prohibited. If you require a reasonable accommodation to complete any part of the application or interview process, please contact [e-mail].