Resident Wellness & Social Services Assistant

Excelsior Care Group; Melbourne (FL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k) plan

Paid time off

Medical coverage

Dental coverage

Team environment

Employee recognition

Job summary

Melbourne Healthcare and Rehabilitation in Melbourne, FL, is seeking a Social Services Assistant to support residents’ psychosocial well-being and enhance the facility’s environment. The role emphasizes discharge planning, assessments, and advocacy within an interdisciplinary team.

Qualifications include a high school diploma (associate/bachelor in related fields preferred), healthcare experience, and knowledge of OBRA/HIPAA. Competitive benefits and a team-oriented setting are offered.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s in social work, psychology, human services, or related field preferred.
• Previous healthcare experience, especially long-term care or skilled nursing, preferred.
• Knowledge of state and federal resident care regulations (e.g., OBRA, HIPAA).
• Strong communication, organizational, and documentation skills.
• Empathetic, patient, and supportive attitude.

Responsibilities

• Assist residents with psychosocial needs, including adjustment to facility life, emotional support, and discharge planning.
• Conduct assessments and collaborate on care planning for new and existing residents as part of the interdisciplinary team.
• Maintain accurate and timely documentation in compliance with state and federal guidelines.
• Support and advocate for residents' rights, mediating concerns or grievances as needed.
• Coordinate social services interventions and refer residents to appropriate external agencies (e.g., mental health, hospice, housing).
• Assist with discharge planning, including coordinating home services, equipment, and communication with families or caregivers.
• Participate in care conferences and collaborate with nursing, therapy, dietary, and medical staff.
• Help plan and implement social programs and activities to support residents’ mental and emotional well-being.
• Maintain confidentiality and promote resident dignity and respect in all interactions.

Skills

Empathy

Communication

Documentation

Organization

Patient

Education

High school diploma

Associate or Bachelor in SW/Psych/Human Services

Job description

Melbourne Healthcare and Rehabilitation in Melbourne, FL, is seeking a Social Services Assistant to support residents’ psychosocial well-being and enhance the facility’s environment. The role emphasizes discharge planning, assessments, and advocacy within an interdisciplinary team.

Qualifications include a high school diploma (associate/bachelor in related fields preferred), healthcare experience, and knowledge of OBRA/HIPAA. Competitive benefits and a team-oriented setting are offered.