Resident Transporter

ALG Senior; Zebulon (NC); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

Paid time off

Life insurance

Employee assistance

Job summary

Zebulon House is seeking a dedicated Resident Transporter to ensure residents are transported safely to medical appointments, community activities, and other outings.

This role requires a high school diploma, a valid driver's license, and compassion for the elderly; training provided for vehicle operations, with emphasis on safety and customer service.

Qualifications

• High school diploma or equivalent (required).
• Valid driver's license with a clean driving record (required).
• Previous experience in transportation, healthcare, or customer service role (preferred).
• Ability to safely operate a passenger transport vehicle (training provided if necessary).
• Strong communication and interpersonal skills.
• Compassion for and a desire to work with the elderly.
• Ability to assist residents with mobility needs, including wheelchairs and walkers.

Responsibilities

• Safe Transportation: Safely transport residents to and from scheduled medical appointments, social outings, and other activities as directed.
• Resident Assistance: Provide assistance to residents during boarding and exiting vehicles, ensuring their safety and comfort at all times.
• Vehicle Maintenance: Ensure company vehicles are clean, fueled, and properly maintained. Report any issues or concerns to management.
• Schedule Coordination: Work closely with staff and residents to ensure timely transportation scheduling and efficient route planning.
• Compliance & Safety: Follow all traffic laws, safety regulations, and facility protocols to ensure a secure and positive travel experience for residents.
• Communication & Documentation: Maintain accurate transportation logs and report any incidents or concerns to the appropriate staff.
• Customer Service: Engage with residents in a friendly and professional manner, ensuring a positive and reassuring experience during transportation.

Skills

Communication

Interpersonal skills

Customer service

Mobility assistance

Education

High school diploma or equivalent

Job description

Are you a compassionate and dependable individual who enjoys assisting seniors with safe and reliable transportation?

Zebulon House is seeking a dedicated Resident Transporter to ensure residents are transported safely to medical appointments, community activities, and other outings at Zebulon House.

Why Join Zebulon House?

At Zebulon House, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

• Competitive pay rates
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Ongoing professional development opportunities
• Company-paid life insurance
• Company-paid Employee Assistance Program

Essential Duties and Responsibilities:

• Safe Transportation: Safely transport residents to and from scheduled medical appointments, social outings, and other activities as directed.
• Resident Assistance: Provide assistance to residents during boarding and exiting vehicles, ensuring their safety and comfort at all times.
• Vehicle Maintenance: Ensure company vehicles are clean, fueled, and properly maintained. Report any issues or concerns to management.
• Schedule Coordination: Work closely with staff and residents to ensure timely transportation scheduling and efficient route planning.
• Compliance & Safety: Follow all traffic laws, safety regulations, and facility protocols to ensure a secure and positive travel experience for residents.
• Communication & Documentation: Maintain accurate transportation logs and report any incidents or concerns to the appropriate staff.
• Customer Service: Engage with residents in a friendly and professional manner, ensuring a positive and reassuring experience during transportation.

Qualifications:

• High school diploma or equivalent (required)
• Valid driver's license with a clean driving record (required)
• Previous experience in a transportation, healthcare, or customer service role (preferred)
• Ability to safely operate a passenger transport vehicle (training provided if necessary)
• Strong communication and interpersonal skills
• Compassion for and a desire to work with the elderly
• Ability to assist residents with mobility needs, including wheelchairs and walkers