Resident Transporter

Scotland House; Northern (KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Professional development

Life insurance

Employee Assistance Program

Job summary

Scotland House in the United States is seeking a Resident Transporter to ensure residents are transported safely to medical appointments, community activities, and other outings. You will assist residents with boarding and exiting vehicles, maintain clean and fueled vehicles, coordinate schedules, and uphold safety and documentation while delivering compassionate care.

We offer competitive pay and comprehensive benefits including health, dental, and vision insurance, PTO, professional

Qualifications

• High school diploma or equivalent (required).
• Valid driver’s license with a clean driving record (required).
• Experience in transportation, healthcare, or customer service preferred.
• Ability to safely operate a passenger transport vehicle (training provided).
• Strong communication and interpersonal skills.
• Compassion for and desire to work with the elderly.
• Ability to assist residents with mobility needs (wheelchairs/walkers).

Responsibilities

• Safe Transportation: Transport residents to medical appointments, social outings, and activities safely.
• Resident Assistance: Help residents during boarding and exiting vehicles, ensuring safety and comfort.
• Vehicle Maintenance: Keep vehicles clean, fueled, and properly maintained; report issues.
• Schedule Coordination: Coordinate transportation scheduling and routing with staff and residents.
• Compliance & Safety: Follow traffic laws and facility protocols for safe travel.
• Communication & Documentation: Maintain transportation logs and report incidents.
• Customer Service: Interact with residents in a friendly, professional manner.

Skills

Compassionate

Dependable

Strong communication

Customer service

Interpersonal skills

Safety awareness

Education

High school diploma

Job description

Are you a compassionate and dependable individual who enjoys assisting seniors with safe and reliable transportation?

Scotland House is seeking a dedicated Resident Transporter to ensure residents are transported safely to medical appointments, community activities, and other outings at Scotland House.

Why Join Scotland House?

At Scotland House, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

• Competitive pay rates
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Ongoing professional development opportunities
• Company-paid life insurance
• Company-paid Employee Assistance Program

Essential Duties and Responsibilities:

• Safe Transportation: Safely transport residents to and from scheduled medical appointments, social outings, and other activities as directed.
• Resident Assistance: Provide assistance to residents during boarding and exiting vehicles, ensuring their safety and comfort at all times.
• Vehicle Maintenance: Ensure company vehicles are clean, fueled, and properly maintained. Report any issues or concerns to management.
• Schedule Coordination: Work closely with staff and residents to ensure timely transportation scheduling and efficient route planning.
• Compliance & Safety: Follow all traffic laws, safety regulations, and facility protocols to ensure a secure and positive travel experience for residents.
• Communication & Documentation: Maintain accurate transportation logs and report any incidents or concerns to the appropriate staff.
• Customer Service: Engage with residents in a friendly and professional manner, ensuring a positive and reassuring experience during transportation.

Qualifications:

• High school diploma or equivalent (required)
• Valid driver’s license with a clean driving record (required)
• Previous experience in a transportation, healthcare, or customer service role (preferred)
• Ability to safely operate a passenger transport vehicle (training provided if necessary)
• Strong communication and interpersonal skills
• Compassion for and a desire to work with the elderly
• Ability to assist residents with mobility needs, including wheelchairs and walkers