Resident Transportation Specialist

HOME AGAIN ASSISTED LIVING INC; Waunakee (WI); On-site; USD 30,000 - 42,000; Full time

Job summary

Home Again Assisted Living Inc. is seeking a dependable Resident Transportation Specialist to provide safe, timely transport for Residents to medical and personal appointments. The role emphasizes patience, attentiveness, and Resident dignity throughout each trip.

The position calls for assisting Residents with mobility, supporting check-in processes when needed, and upholding confidentiality and safety policies at all times.

Qualifications

• Must be at least 18 years old.
• Valid driver's license with a clean driving record.
• Strong communication and interpersonal skills to interact with Residents.
• Willingness to work with the elderly and physically disabled individuals.

Responsibilities

• Safely transport Residents to and from medical appointments.
• Assist Residents in and out of the vehicle and to the correct location.
• Escort Residents inside buildings and greet them with respect and dignity.
• Maintain confidentiality of Resident information and follow safety policies.

Skills

Valid driver's license

Communication skills

Interpersonal skills

Compassionate care

Job description

Are you ready for an exciting new opportunity as a Resident Transportation Specialist? Are you ready to discover the difference you can make with a rewarding job that provides a sense of accomplishment knowing you will have a major impact on our Residents? If this describes you, then Home Again wants you to be a part of our team!

We are looking for a dependable, caring, and compassionate individual to join our team and provide safe, reliable transportation for our Residents to medical and personal appointments.

What We Offer You as an Employee:

• Competitive wages
• Supportive team environment
• Meaningful work that makes a difference
• Opportunity to build relationships with Residents
• A community that values compassion and professionalism

Position Summary:

The Resident Transportation Specialist is responsible for ensuring safe, timely transportation of Residents to and from scheduled appointments. This role requires patience, attentiveness, and a strong commitment to Resident safety and dignity throughout the entire trip.

This position is more than just driving - it is about providing reassurance, support, and compassionate care while assisting Residents with mobility and appointment access.

Responsibilities Include:

• Safely transporting Residents to and from medical appointments
• Assisting Residents in and out of the vehicle or community bus
• Escorting Residents into buildings and ensuring they arrive at the correct office
• Assisting with appointment check-in when necessary
• Following all safety policies and traffic regulations
• Maintaining confidentiality of Resident and community information
• Demonstrating professionalism, tact, and sensitivity at all times

Qualifications:

• Minimum 18 years of age
• Valid driver's license with a clean driving record
• Sincere desire to work with the elderly and physically disabled population
• Strong communication and interpersonal skills
• Physical ability to assist Residents safely in and out of vehicles