Resident Transportation Coordinator

Advanced Health Care of Colorado Springs; Colorado Springs (CO); On-site; USD 42,000 - 58,000; Full time

Job summary

Advanced Health Care of Colorado Springs is seeking a Transportation Driver/Coordinator to manage resident transportation to medical appointments, outings and other destinations. This Full-Time role requires coordinating schedules and ensuring safe, timely transport in line with facility policies.

Responsibilities include maintaining trip logs, coordinating with staff, and ensuring regulatory compliance while delivering compassionate, patient-centered service to residents and families.

Qualifications

• Minimum of 3 years experience in transportation coordination or a similar role in healthcare or senior living setting.
• Preferred CNA license.
• Knowledge of transportation regulations and safety standards for healthcare facilities.
• Excellent organizational and communication skills; ability to multitask and prioritize.
• Strong customer service orientation and interpersonal skills with a patient-centered approach.
• Valid driver’s license with a driving record meeting company policy requirements.

Responsibilities

• Coordinate transportation services for residents to medical appointments, therapies, and off-site activities.
• Develop and maintain transportation schedules considering resident needs, staff availability, and vehicle availability.
• Communicate transportation arrangements to residents, families, and staff in a timely manner.
• Ensure compliance with state and federal transportation regulations for healthcare facilities.
• Maintain records of transportation activities, trip logs, mileage, and vehicle maintenance.
• Conduct regular vehicle inspections and address maintenance issues promptly.
• Provide excellent customer service to residents and families.
• Serve as a point of contact for transportation inquiries and requests.
• Maintain resident confidentiality and privacy.
• Manage transportation resources, including vehicles and fuel.
• Develop and monitor transportation budgets and identify cost-saving opportunities.
• Collaborate with facility leadership to assess transportation needs and recommend improvements.

Skills

Organizational skills

Communication skills

Multitasking

Customer service

Interpersonal skills

Compassionate approach

Education

CNA license (preferred)

Job description

Advanced Health Care of Colorado Springs is seeking a Transportation Driver/Coordinator to manage resident transportation to medical appointments, outings and other destinations. This Full-Time role requires coordinating schedules and ensuring safe, timely transport in line with facility policies.

Responsibilities include maintaining trip logs, coordinating with staff, and ensuring regulatory compliance while delivering compassionate, patient-centered service to residents and families.