Resident Support Specialist (Part Time/On Call)

YWCA O'ahu; Hawaii; On-site; USD 25,000 - 30,000; Part time

Job summary

YWCA O'ahu in Hawaii is seeking a Resident Support Specialist to foster a safe, welcoming community for women rebuilding their lives in Fernhurst.

This entry-level, part-time on-call role emphasizes trauma-informed, person-centered care, strong relationships with residents, and collaboration with the case management team. Comprehensive training is provided.

If you are compassionate and dependable, you can make a lasting impact in the lives of residents and the wider Makiki community.

Qualifications

• This is an entry-level role with no prior housing, social services, or behavioral health experience required.
• Comprehensive training and ongoing support provided.
• Trauma-informed, person-centered approach encouraged.

Responsibilities

• Build positive relationships with residents.
• Encourage community engagement and mutual respect.
• Support adherence to shared expectations through strengths-based communication.
• Collaborate with the case management team to help residents achieve goals.

Job description

Resident Support Specialist (Part-time/On Call)

The Resident Support Specialist (RSS) plays a vital role in creating a safe, welcoming, and supportive community at Fernhurst, a residential program in Makiki serving women who are rebuilding their lives after significant challenges. Through a trauma-informed, person-centered, and culturally responsive approach, the RSS helps foster an environment where residents feel respected, supported, and empowered to move forward.

In this role, you will build positive, professional relationships with residents, encourage community engagement, and support adherence to shared expectations in ways that promote dignity, accountability, and respect. You will work closely with the case management team, sharing observations and information through strengths-based communication to help residents achieve their goals.

This is an excellent opportunity for someone who is compassionate, dependable, and passionate about helping others. No prior experience in housing, social services, or behavioral health is required. We provide comprehensive training and support to help you succeed in this rewarding, entry-level role. If you're looking for meaningful work where you can make a lasting impact in the lives of women and the community, we encourage you to apply.

Employment Type:
On Call