Resident Support Specialist – Recovery & Independence

Jewish Board; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

The Jewish Board is seeking a Case Assistant in its Adult Residential Division in The Bronx, NY. This entry-level role supports residents to live more independently in the community, using a non-judgmental, harm-reduction approach.

You will assist with daily living skills, coordinate with clinical staff, document interactions, and participate in planning events. Compassion, resilience, and a commitment to anti-racist practice are essential values.

Qualifications

• High school degree or HSE (required).
• Two years of experience in a Human Services or Community Mental Health setting preferred.
• Familiarity with Microsoft Office (Excel, Word, PowerPoint) helpful.

Responsibilities

• Works one-on-one with residents to support independent living skills and goals.
• Helps residents with daily living activities (hygiene, dressing, meal prep, laundry).
• Advocates for residents with services and addresses health disparities.
• Explains agency policies to residents.
• Participates in monthly unit walkthroughs and escorts residents to appointments as needed.
• Completes regular documentation of resident interactions and notes.

Skills

Communication

Initiative

Interpersonal skills

Problem solving

Quality assurance

Teamwork

Organization

Crisis management

Judgement

Education

High school diploma or HSE

Tools

Microsoft Office

Job description

The Jewish Board is seeking a Case Assistant in its Adult Residential Division in The Bronx, NY. This entry-level role supports residents to live more independently in the community, using a non-judgmental, harm-reduction approach.

You will assist with daily living skills, coordinate with clinical staff, document interactions, and participate in planning events. Compassion, resilience, and a commitment to anti-racist practice are essential values.