Shelter Resident Support — Compassionate Caregiver (PT/FT)

Switchpoint Inc; Saint George (UT); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Life & Disability

401k

PTO

Job summary

Friends of Switchpoint in Utah is seeking dependable Shelter Resident Support Staff for part-time and full-time shifts (Day 8am-4pm, Evening 4pm-12am, Overnight 12am-8am). You will help create a safe, welcoming environment by assisting with client intake, crisis support, resident engagement, and daily operations.

The role requires compassionate teamwork, attention to policy, and clear daily reporting. Benefits include medical, dental, vision, life and disability insurance, a 401(k) plan, PTO,

Qualifications

• Provide exceptional customer service to all guests of the facility.
• Keep a daily log of all occurrences within the facility for each shift.
• Coordinate transportation and assist with resident needs.
• Adhere to policies and procedures and support management.

Responsibilities

• Understand and implement Switchpoint’s mission and values.
• Provide exceptional customer service to guests.
• Keep a daily log of all occurrences for each shift.
• Coordinate with management on resident needs (diet, accommodations).
• Update maintenance log with requests.
• Arrange transportation for residents.
• Listen to resident needs and respond appropriately.
• Report concerns to case management and management.
• Perform basic cleaning (public areas).
• Assist with store transactions.
• Monitor cameras and log activity.
• Conduct perimeter checks and safety walk-throughs.
• Escalate security issues to appropriate services.
• Other duties as assigned.

Skills

Customer service

Log keeping

Teamwork

Communication

Job description

Friends of Switchpoint in Utah is seeking dependable Shelter Resident Support Staff for part-time and full-time shifts (Day 8am-4pm, Evening 4pm-12am, Overnight 12am-8am). You will help create a safe, welcoming environment by assisting with client intake, crisis support, resident engagement, and daily operations.

The role requires compassionate teamwork, attention to policy, and clear daily reporting. Benefits include medical, dental, vision, life and disability insurance, a 401(k) plan, PTO,