Resident Success & Leasing Specialist

Campus Apartments; Knoxville (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

A residential property management company in Knoxville is seeking a Leasing Consultant to assist with daily operations to ensure customer satisfaction and fiscal stability. The ideal candidate will have a Bachelor's degree and strong skills in customer service and communication. Responsibilities include leasing, managing property licenses, and responding to resident concerns. This role also involves preparing reports and developing marketing programs, requiring proficiency in Microsoft Office applications.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• First Aid/CPR certification or willingness to obtain.
• Valid driver’s license and current automobile insurance preferred.
• Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system, and vacuum.
• Accurate typing and record keeping.

Responsibilities

• Assist with leasing to ensure full lease-up and maintain high occupancy levels.
• Manage property licenses and the renewal process.
• Investigate and respond to resident concerns/complaints promptly.
• Prepare weekly reports related to the property’s performance as required.
• Develop and implement advertising/marketing programs.

Skills

Customer service skills

Effective communication

Computer skills

Proficient in Microsoft Word, Excel, and Outlook

Education

Bachelor’s degree or equivalent combination of education and experience

Tools

Microsoft Word

Microsoft Excel

Outlook

Entrata

Job description

A residential property management company in Knoxville is seeking a Leasing Consultant to assist with daily operations to ensure customer satisfaction and fiscal stability. The ideal candidate will have a Bachelor's degree and strong skills in customer service and communication. Responsibilities include leasing, managing property licenses, and responding to resident concerns. This role also involves preparing reports and developing marketing programs, requiring proficiency in Microsoft Office applications.