Leasing Consultant — Growth, Ownership, Impact

Bedrockmanagement; Knoxville (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation and growth

Culture rewards results

Work across asset classes

Ownership mentality

High standard team support

Built from the ground up – tangible影响

Job summary

Bedrock Property Management in Knoxville, TN is seeking a Leasing Consultant to support day-to-day operations and meet leasing and financial goals with stellar customer service. This role emphasizes resident satisfaction, timely issue resolution, and active engagement in marketing and events to drive occupancy.

The Leasing Consultant will greet residents, conduct tours, and collaborate with the Community Director to achieve property goals while delivering a warm, professional experience.

Qualifications

• 1 year of multi-family property management experience preferred.
• Previous Leasing experience preferred.
• Customer Experience Specialists or related fields encouraged to apply.

Responsibilities

• Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.
• Abides by federal fair housing standards and all other applicable laws.
• Develops their professional skills, seeking continual growth and learning from mistakes.
• Embodies company policies and procedures in all interactions.
• Present a professional image and effectively represents the company to residents, vendors, and owners alike.
• Operates computers and other technological devices on site.
• Represents the community on the phone and in written communication.
• Greets residents, cleans and maintains a neat office, and serves as a point of contact.
• Completes prospective resident tours, showcasing the property with pride.
• Resolves issues in a timely manner with a focus on customer service.
• Drives property performance by participating in resident events, marketing the property, and focusing on resident retention.

Skills

Social media

Prospect communication

Traffic optimization

Customer service

Active listening

Goal setting

Team collaboration

Job description

Bedrock Property Management in Knoxville, TN is seeking a Leasing Consultant to support day-to-day operations and meet leasing and financial goals with stellar customer service. This role emphasizes resident satisfaction, timely issue resolution, and active engagement in marketing and events to drive occupancy.

The Leasing Consultant will greet residents, conduct tours, and collaborate with the Community Director to achieve property goals while delivering a warm, professional experience.