Resident Storage Engineer

MetroSys, Inc.; Omaha (NE); On-site; USD 120,000 - 180,000; Full time

Job summary

MetroSys, Inc. is seeking an experienced Resident Storage Engineer to provide onsite operational and engineering support for a large storage environment during a NetApp to Pure Storage FlashArray migration.

The role requires strong enterprise storage background, excellent troubleshooting, and collaboration with customer engineering teams in a highly secure setting. The ideal candidate will manage day-to-day administration, performance monitoring, capacity planning, and implement recommendations

Qualifications

• 5+ years of enterprise storage engineering or storage administration experience.
• Experience administering Pure Storage FlashArray, NetApp, Dell EMC or HPE.
• Strong knowledge of block and file storage, SAN/NAS, Fibre Channel and storage networking.
• Experience with storage migrations or technology refresh projects.
• Excellent troubleshooting, documentation and communication skills.
• Active TS/SCI security clearance required and ability to work onsite in a secure environment.

Responsibilities

• Serve as the onsite technical resource supporting migration from NetApp to Pure Storage FlashArray.
• Provide daily storage administration and operational support.
• Monitor health, availability, utilization and capacity; identify issues early.
• Analyze performance and recommend optimization opportunities.
• Support provisioning, volume management, snapshots, replication and capacity planning.
• Assist with upgrades, firmware updates, patches and lifecycle management.
• Troubleshoot storage hardware and software with vendor coordination.
• Contribute to preventive maintenance and health reviews.
• Support incident/problem/change management and ticket documentation.
• Develop and maintain operational documentation and SOPs.
• Provide guidance to customer teams and mentor administrators.

Skills

Enterprise storage engineering

Block and file storage

SAN and NAS

Fibre Channel

Storage networking

Capacity planning

Performance tuning

Migration projects

Customer operations collaboration

Documentation

On-site work

TS/SCI clearance

Tools

Pure Storage FlashArray

NetApp

Dell EMC

HPE

Job description

Position Overview

MetroSys is seeking an experienced Resident Storage Engineer to provide onsite operational and engineering support for a large-scale enterprise storage environment during a strategic migration from NetApp to Pure Storage FlashArray (Block and File).

This role serves as the primary technical resource supporting the client's transition, helping maintain operational stability while providing day-to-day administration, performance monitoring, optimization, and knowledge transfer. The ideal candidate has strong enterprise storage experience, excellent troubleshooting skills, and enjoys working closely with customer engineering teams in a highly secure environment.

Key Responsibilities

• Serve as the onsite technical resource supporting the migration from NetApp to Pure Storage FlashArray.
• Assist with daily administration and operational support of the storage environment.
• Monitor storage health, availability, utilization, and capacity, proactively identifying potential issues.
• Analyze storage performance and recommend optimization opportunities.
• Support storage provisioning, volume management, snapshots, replication, and capacity planning.
• Assist with upgrades, firmware updates, patches, and lifecycle management activities.
• Troubleshoot storage hardware, software, and performance issues while coordinating with vendor support as needed.
• Participate in preventive maintenance activities and operational health reviews.
• Support incident, problem, and change management processes, including ticket management and documentation.
• Assist with implementing recommendations from availability, capacity, and performance assessments.
• Conduct storage configuration reviews and validate adherence to operational best practices.
• Evaluate new Pure Storage features and functionality and assist with implementation planning.
• Develop and maintain operational documentation and standard operating procedures.

Customer Success & Advisory Responsibilities

• Support customer staff throughout the transition to the new storage platform.
• Provide technical guidance on day-to-day operations within the Pure Storage environment.
• Recommend best practices for provisioning, storage management, and operational processes.
• Assist customer teams with configuration reviews and optimization efforts.
• Deliver informal knowledge transfer and mentoring to customer administrators.
• Assess customer operational readiness and recommend additional training where appropriate.
• Partner with infrastructure and operations teams to ensure a successful production environment.

Required Qualifications

• 5+ years of enterprise storage engineering or storage administration experience.
• Experience administering enterprise storage platforms such as:
  • Pure Storage FlashArray
  • NetApp
  • Dell EMC
  • HPE
• Strong understanding of:
  • Block and file storage
  • SAN and NAS technologies
  • Fibre Channel
  • Storage networking
  • Capacity planning and performance tuning
• Experience performing storage migrations or technology refresh projects.
• Strong troubleshooting skills across enterprise storage environments.
• Experience working directly with customer operations teams.
• Excellent communication and documentation skills.
• Active TS/SCI Security Clearance required.
• Ability to work full-time onsite within a secure (Dark Site) environment.

Preferred Qualifications

• Pure Storage FlashArray administration experience.
• Pure Storage certifications.
• Experience migrating from NetApp to Pure Storage.
• Familiarity with VMware, Hyper-V, or other virtualization platforms.
• Experience supporting mission-critical government or defense environments.
• ITIL or enterprise operational support experience.