Resident Social Services Coordinator

Hillcrest Healthcare; Knoxville (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

Hillcrest Healthcare in Knoxville, TN, seeks a dedicated Social Services Assistant to plan, develop, organize, and direct the facility's social service programs in line with federal, state, and local standards.

The role focuses on addressing the medically related emotional and social needs of residents, promoting Whole Person Care, and coordinating with families and community resources to support discharge planning and resident well-being.

Qualifications

• Strong assessment, listening, and counseling abilities.
• Organized and detail-oriented in performance.
• Excellent communication with self-discipline and patience.
• Genuine caring for elderly and disabled residents.
• Commitment to Residents' Rights and Facility policies.

Responsibilities

• Assist in planning and directing social services programs.
• Collaborate with administration, medical, and nursing staff in planning services.
• Develop and implement policies for residents' social and emotional needs.
• Coordinate discharge planning and resident assessments.
• Provide information on Medicare/Medicaid and financial aid options.
• Maintain confidentiality of resident and facility records.
• Attend in-service education to meet facility requirements.

Skills

Assessment skills

Counseling

Organizational

Communication

Patience

Caring for elderly

Residents' rights

Physical endurance

Job description

Hillcrest Healthcare in Knoxville, TN, seeks a dedicated Social Services Assistant to plan, develop, organize, and direct the facility's social service programs in line with federal, state, and local standards.

The role focuses on addressing the medically related emotional and social needs of residents, promoting Whole Person Care, and coordinating with families and community resources to support discharge planning and resident well-being.