Resident Services & Virtual Programs Coordinator

Project Access Inc; San Jose (CA); On-site; USD 34,000 - 48,000; Part time

Job summary

Project Access, Inc. in San Jose, CA, seeks a part-time Community & Virtual Program Coordinator to deliver resident programs across four communities (three physical, one virtual) and support access to services through the Project Access app.

The role emphasizes relationship-building with residents, coordinating in-person and online activities, and maintaining a welcoming, inclusive environment. A bilingual English/Spanish requirement and relevant experience are preferred.

Qualifications

• Two years of experience in multi-family housing or related fields such as social services or community outreach; OR a Bachelor's Degree in Social Work, Human Services, or related field.
• Experience in both youth programs and serving diverse populations, demonstrating cultural competency and community awareness.
• Experience with virtual program delivery, webinar, content creation, or online community management strongly preferred.

Responsibilities

• Deliver resident programs and services across assigned communities in alignment with Project Access program model, contracts, and core initiative areas.
• Plan, coordinate, and facilitate a mix of in-person and virtual programs, workshops, and community-building activities for youth, families, adults, and seniors.
• Build relationships with residents through regular outreach and engagement, including in-person interaction, phone communication, and app-based communication.
• Support resident participation in the Project Access app by encouraging use, sharing resources, promoting events, and helping residents engage with available features and services.
• Manage each site's virtual presence through the content management system by posting announcements, events, newsletters, and other community updates.
• Moderate app-based community activity, including community posts and related resident engagement features, to help maintain a respectful, safe, and welcoming environment.

Skills

Bilingual English/Spanish

MS Office

Communication

Project management

Social services

Education

Bachelor's Degree in Social Work

Tools

Adobe Acrobat

Canva

Salesforce

Concur

Content management systems

Job description

Project Access, Inc. in San Jose, CA, seeks a part-time Community & Virtual Program Coordinator to deliver resident programs across four communities (three physical, one virtual) and support access to services through the Project Access app.

The role emphasizes relationship-building with residents, coordinating in-person and online activities, and maintaining a welcoming, inclusive environment. A bilingual English/Spanish requirement and relevant experience are preferred.