Resident Services & ROSS Program Coordinator

Vhra; Virginia (MN); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Vhra is seeking a Resident Opportunity and Self-Sufficiency (ROSS) Service Coordinator to administer the ROSS Program and support eligible participants. The role involves outreach, needs assessments, and coordinating services to meet participant goals, with collaboration across teams and community partners.

The position requires a bachelor’s degree in a human services field and at least three years of related experience, or substantial alternative experience.

Qualifications

• Bachelor’s degree in related field with three years of related practical experience, or substantial related experience.
• Knowledge of personal computers, Microsoft Excel and Word and electronic communications.
• Strong written and verbal communications. Possess a valid driver’s license.

Responsibilities

• Provide outreach, recruit, and determine eligibility of potential new participants.
• Conduct needs assessments and facilitate goal setting with participants.
• Work collaboratively with participants to holistically meet their needs using a client-centered approach.
• Create and maintain a confidential environment.
• Develop and manage ROSS Program Coordinating Committee.
• Research, develop, maintain, and revise department forms, procedures, and control systems as needed.
• Cultivate service provider partnerships to coordinate the provision of services with the needs of eligible participants.
• Research and apply for funding to support the ROSS program and participant activities.
• Measure outcomes by tracking program activities and monitoring participant progress.
• Collect and manage data with organized records.
• Mobilize public and private resources to ensure that the supportive services identified can be found.
• Monitor and evaluate the delivery, impact, and effectiveness of any supportive service under the program.
• Perform other duties and functions that are appropriate for providing eligible participants with the necessary resources to attain participant and program goals.
• Responsible for program equipment and materials utilized in the ROSS program.
• Coordinate with the property management team to facilitate a team approach to participant needs.

Skills

Microsoft Excel

Microsoft Word

Written communication

Verbal communication

Education

Bachelor’s degree in related field

Tools

Electronic communications

Job description

Vhra is seeking a Resident Opportunity and Self-Sufficiency (ROSS) Service Coordinator to administer the ROSS Program and support eligible participants. The role involves outreach, needs assessments, and coordinating services to meet participant goals, with collaboration across teams and community partners.

The position requires a bachelor’s degree in a human services field and at least three years of related experience, or substantial alternative experience.