Resident Services Office Assistant – Property Management

Open-Management; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off (PTO) – 4 weeks in your

Company‑Paid Holidays: 15 per year

Insurance: Medical, Dental, and Vision

401(k) Retirement Plan with company‑匹

Job summary

Open Management is hiring an Office Assistant to join our onsite team at the manufactured housing community in Springfield, MO. This full-time, office-based role supports the Property Managers with day-to-day administrative and resident-facing needs, serving as the first contact for residents and prospective residents.

The ideal candidate is friendly, professional, organized, and comfortable interacting with residents throughout the day.

Qualifications

• Strong customer service and communication skills are required.
• Ability to interact professionally with residents and visitors.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks in a busy office.

Responsibilities

• Answer incoming calls and assist residents and visitors.
• Serve as first point of contact for the community office.
• Assist with leases, accounts, and community policies.
• Support the Property Manager with day-to-day admin tasks.
• Maintain resident records and manage documents.
• Coordinate move-ins/move-outs and tours as needed.
• Enter information and maintain records in company systems.
• Provide proactive communication and escalate when needed.

Skills

Customer service

Communication

Organization

Multi-tasking

Reception

Teamwork

Job description

Open Management is hiring an Office Assistant to join our onsite team at the manufactured housing community in Springfield, MO. This full-time, office-based role supports the Property Managers with day-to-day administrative and resident-facing needs, serving as the first contact for residents and prospective residents.

The ideal candidate is friendly, professional, organized, and comfortable interacting with residents throughout the day.