Resident Services & Maintenance Coordinator

Living Branches; Lansdale (Montgomery County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Educational Reimbursement andScholarsh

Medical, Dental, and Vision Benefits

Direct Primary Care (DPC)

Job summary

Living Branches is seeking a friendly, organized Customer Service Coordinator to join our Environmental Services team at Dock Woods. In this key support role, you'll be the welcoming interface between residents, team members and maintenance staff, helping coordinate service requests, track work orders, manage communications, and keep daily operations running smoothly.

If you enjoy helping people, staying organized, and making a meaningful difference in a mission-driven community, we'd love to

Qualifications

• High School Diploma required.
• Two to three years of clerical experience in a technical or related industry.
• Valid Driver's License required.

Responsibilities

• Process maintenance requests from residents and employees into the work order system and assign priority codes.
• Obtain and record accurate information for each work order and run periodic reports.
• Assist Maintenance Supervisor in assigning work orders to team members.
• Track work orders through completion and update residents on status.
• Close completed work orders and file all pertinent information.
• Screen and direct department calls and distribute messages to employees.
• Reconcile daily payroll punches and enter work log information.
• Maintain office supply inventory and manage material orders.

Skills

Customer service

Organization

Communication

Education

High School Diploma

Tools

Work order system

E-time system

Job description

Living Branches is seeking a friendly, organized Customer Service Coordinator to join our Environmental Services team at Dock Woods. In this key support role, you'll be the welcoming interface between residents, team members and maintenance staff, helping coordinate service requests, track work orders, manage communications, and keep daily operations running smoothly.

If you enjoy helping people, staying organized, and making a meaningful difference in a mission-driven community, we'd love to