Resident Services & Housing Programs Specialist

Town of Davie; Florida; Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

Town of Davie seeks a detail-oriented administrative professional to support housing and community services programs. You will handle client intake, explain eligibility requirements, collect documentation, and maintain meticulous records.

The role also involves coordinating referrals to local and state agencies and assisting with program tracking and reporting. Ideal candidates have an Associate degree, two years of related experience, and solid Microsoft Office skills to manage documentation

Qualifications

• Associate’s degree from an accredited college or university.
• Two years of experience in administrative support, customer service, records management, or a related field.
• Basic to intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook).
• Additional qualifying experience beyond the two years may substitute on a year-for-year basis for the required education.

Responsabilités

• Serve as a primary contact for residents seeking housing and community assistance.
• Conduct client intake and assist applicants in completing applications for programs.
• Explain program requirements, eligibility criteria, and required documentation.
• Respond to resident inquiries, including general service requests and referrals to agencies.
• Maintain accurate paper and electronic client files and records.
• Track application status and follow up on missing documentation.

Connaissances

Attention to detail

Communication skills

Time management

Confidentiality

Document review

Formation

Associate degree

Outils

Microsoft Office

Description du poste

Town of Davie seeks a detail-oriented administrative professional to support housing and community services programs. You will handle client intake, explain eligibility requirements, collect documentation, and maintain meticulous records.

The role also involves coordinating referrals to local and state agencies and assisting with program tracking and reporting. Ideal candidates have an Associate degree, two years of related experience, and solid Microsoft Office skills to manage documentation