Resident Services & HOA Coordinator

Auberge; Fort Lauderdale (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Auberge Beach Residences in Fort Lauderdale seeks an HOA Coordinator to support daily administrative and operational functions of the Homeowners Association. You will be the primary contact for residents, vendors, and internal teams, ensuring accurate records and policy compliance.

Your role involves maintaining systems, coordinating move-ins, managing inquiries, and supporting property operations to ensure smooth resident services and interdepartmental collaboration.

Qualifications

• Strong organizational skills with high attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office (Excel, Word, Outlook); experience with property management systems (e.g., BuildingLink) preferred.
• Customer-service mindset with a professional and approachable demeanor.

Responsibilities

• Maintain and update internal systems, including spreadsheets, forms, resident files, mailing lists, directories, and BuildingLink profiles.
• Track and manage information related to residents, vehicles, visitors, contractors, pets, occupancy schedules, and sales/resales.
• Organize and maintain official Association records, including agendas, meeting minutes, notices, contracts, and affidavits.
• Receive and distribute mail across internal departments.
• Serve as a primary point of contact for residents, responding to emails, phone calls, and inquiries in a timely and professional manner.
• Communicate with realtors, agents, designers, vendors, contractors, insurance companies, and appraisers regarding building policies and procedures.
• Send welcome communications to new homeowners, including completed documentation, payment instructions, and key association information.
• Coordinate elevator reservations for resident move-ins and move-outs.
• Support the Loading Dock and Lifestyle Desk by handling unscheduled visitors, deliveries, and contractor inquiries.
• Assist HOA Management with daily property operations and resident relations by coordinating requests and communications.
• Ensure smooth coordination between departments for resident services and operational needs.
• Verify that all vendor, contractor, and resident insurance requirements are met and properly documented.
• Review lease applications, resale packages, and modification requests for completeness before submitting to the Residences Property Manager and Board of Directors for approval.
• Maintain and order office supplies for multiple departments, including Lifestyle, Security/Receiving, and Management.

Skills

Organizational skills

Communication skills

Multitasking

Customer service

Tools

Microsoft Office

BuildingLink

Job description

Auberge Beach Residences in Fort Lauderdale seeks an HOA Coordinator to support daily administrative and operational functions of the Homeowners Association. You will be the primary contact for residents, vendors, and internal teams, ensuring accurate records and policy compliance.

Your role involves maintaining systems, coordinating move-ins, managing inquiries, and supporting property operations to ensure smooth resident services and interdepartmental collaboration.